Terra — Restaurant in Houston

Good product. Mediocre service (though usually friendly). Poor product knowledge.

They carry Greater Goods coffee out of Austin, which is a fantastic product. I've bought/had coffee on two previous occasions here.

The first was their soft opening, it was a Friday and they were testing everything out and giving out free coffee. The drip was good, espresso was terrible. Got to chatting with the barista and she said they basically put them through a 4 hour training course on how to pull espresso shots.

The second time was about 3 weeks after, espresso was okay, drip was still good. The barista had no knowledge of the coffee at all. I just wanted to know where the drip coffee was from since I liked it. Not an unusual question.

Third time was today, came in for a drip coffee. Asked what they have on drip, "Greater Goods, out of Austin" was the answer. I asked if she knew which one in particular, or even if it was a dark/medium/light roast? She just shrugs and says "I don't know" very matter of factly.

Note to management, take a page out of your main competitors in the area (Amille's and Starbucks) and spend some time and money in training your staff. A little bit of product knowledge and enthusiasm goes a really long way to bringing in long...

The burrito was okay. For the price and size; it’s a decent deal. The coffee was watered down though. I honestly didn’t even taste any coffee, and I could hardly taste the vanilla flavoring. It tasted mostly of water and cream. I try to support anything that ISN’T the ‘big coffee company’, but you might as well just go...

Great coffee, I always order the iced coffee and they grind the bean fresh every time, never a bitter cup that’s been...