Subway — Restaurant in Hutchinson

I still have subway on a five star but I had a very interesting experience today with my order not going through online through their app. I call the number, it goes to a different place and the first associate I talk to doesn't want anything to do with me . Did not give me the light of day. Another associate took the time to look at my order on my phone, put it together for me after talking to the manager. I daresay that associate needs a raise and a commendation. I didn't catch her name but she's either Hispanic or a light skinned African American. I will update with her name if I ever go back to that...

Love Subways food but the Subway on East 11th Ave gets a low rating for drive through customer service. Stopped there to place order and was told they would " Be with me in a moment." After waiting for 10 minutes there was 3 vehicles waiting behind me and still no one taking my order. I decided to leave without ordering and as I pulled around I glanced at the pickup window and seen a young lady standing there looking at her fingernails apparently. There was 1 customer in the store so it wasn't like they were being overwhelmed with orders. Needless to say, I will not be patronizing the establishment...

Waited in the drive thru for 20min there was no cars in the parking lost so I thought it would be quick, once she got my bread and meat and cheese it was anther 10min wait, the lady that took my order got the whole sandwich wrong, and charged me for 3 sandwiches, she had to get the manger to have it fixed, I’m not sure what was going on but I don’t see what took so long especially once she started my order. You would think she would get it right but she sadly didn’t, I think I’ll start going to the one on main from here on out because this isn’t...