Pacheco Taco Bar — Restaurant in Irving

We went to this restaurant WITH THE SOLE PURPOSE OF VALIDATING OUR PARKING. They have signs on the inside and outside that say they validate parking. Online it says they validate parking. The parking attendant at the parking garage said this restaurant validates parking. TELL MY WHY THE WORKERS AND MANAGERS REFUSED TO VALIDATE ANYONES PARKING. I was not the only customer upset. They said they don’t validate on the weekends. AFTER WE BOUGHT OUR FOOD. But that is a blatant lie, because when we went to the dessert place next door right after they validated our parking no problem (That place was very good, it was cheesecake, highly recommend). They actually laughed when we said the Mexican restaurant next door to them wouldn’t validate us. The manager was incredibly rude, she was a short woman with a tight low bun and glasses. She didn’t want to come out to talk to customers, and when she did she was very short and unhelpful. She turned her back on customers before they could even speak. If they don’t want to validate parking that’s fine, BUT THEN DONT ADVERTISE THAT YOU DO. I realize this is a long and ranting review, I’m just pregnant and it really sent me over the edge. The price if you validate parking is $10, the price if you don’t validate...

🪙Unequivocally Handsome🪙 If you have ever wanted to throw a pineapple out of your car, then this is the place for you.

Inconceivably scrumptious entrées, similar to a dish that would be served to Don Craig, these dishes would shock any unsuspecting pedestrian expecting a simply typical meal. I ordered but a humble fish taco and got a shimer of hope for humanity instead. The batter was unmatched, light yet prominent, crisper than a fried fish cooked anywhere else. The fish itself was tender, not too flaky and devoid of mush, with excellent moisture. The tortilla was delectable, and the remaining toppings were crisp and present but not overpowering, and the tortilla would perfectly wrap the ingredients together into the perfect feast. And as if the grace could be no better, the price was only 5 marvelous shillings.

The service is unmatched, my dear beloved pet oyster had ordered a burrito of which he had mistakenly forgotten to sak for his signature extra sour cream. He had already dissected the innocent burrito at that point, and instead of being handed extra sour cream, the benevolent chefs replaced his burrito immediately and of no extra charge. Their grave knows no bounds.

The ambiance was aight.

Would...

I would like to start off the review by stating this is not about the food or the service but more specific to my interaction with the cashier/manager and another manager. This incident was when I ordered my dinner -- the cashier/manager didn’t read back my order nor was there an itemized list of my order on the payment terminal -- it was one of those moments when there was a line behind me, and I didn’t think too much of it before paying.

As I was making my way to the table, I thought my bill was a little more expensive than expected and proceeded to check my email receipt – that’s when I realized I was charged for two entrees when I had ordered just one. Went back to the cashier/manager immediately to let him know the mistake – instead of helping me, he insisted that was what I ordered and refused to rectify the mistake. I asked to speak to the manager and another “manager” came over to also insist that was I ordered, and they will not do anything about it. I think I know what I ordered but seeing the reaction of the cashier/manager and the other “manager”... it was pointless to debate this any further.

This is a one-star experience in my book, and I will not be returning. But hey... I have some...