Salsas Cocina River City — Restaurant in Jacksonville

I love this restaurant's food. Today I ordered through Doordash and it was delivered to the wrong place. I called the restaurant and spoke with the manager and was told to contact Doordash. I did, then tried calling the restaurant multiple times only for my number to go directly to voicemail when I called as though the restaurant had blocked my number from calling them. I called them from my other phone and spoke briefly and that number is blocked too. Food from this restaurant is amazing but I will no longer order from this location at all. I tipped the guy delivering my food for $9 for $20. I order regularly from this chain and they can't be bothered to give any kind of help or assistance whatsoever. The customer service at this location is terrible. I tell people how great this place is and word of mouth is free advertising and the best advertising. I'm glad I don't go there in person because if I did I would catch a ban from the way they treat people they call customers there. Collins Road location on the west side is fine and I will gladly order from there again but until they change the staff at this restaurant or the manager at the very least I will no longer order from here at all and I would suggest that nobody else waste their money because you will not get any kind of customer service whatsoever you will get promptly blocked and treated as though you are not worth their time. As a person who used to bartend and has been in the customer service industry for a very long time, I know what it means to be a good customer service representative and this is not it. Simply put I would not hire these people to work for me if I managed a restaurant again. Terrible customer service. I can't think of a time that customer service has been this bad at any restaurant I've been to or had a delivery from. I had to call the restaurant on Collins Road in the Westside to get any kind of results and they were very nice very prompt very courteous and promised to put me in touch with the owner as soon as possible so kudos to the location on Collins Road, they've never let me down in customer service and the food quality but this location in Riverside you couldn't pay me to eat there or go there as long as the current management and customer service team are in place. Very frustrating Side; I'm aware they don't control Doordash at all, but they have their responsibilities in this too. The people who deliver should speak coherent English and not only Spanish. That still doesn't change the fact that I was reaching out to the restaurant to help me get a refund from Doordash as contacting Doordash directly is next to impossible. I was looking very forward to this meal I've been eating hospital food for 4 months now except for one meal I've ordered from this local that arrived because I spoke with everyone involved to make sure my order was delivered in person to the right room. I had no communication with anyone this time as my number was and still is blocked apparently. Why? I don't know. I wasn't rude as the young lady at their Collins Road location can attest to when she called the owner and gave them my phone number to contact me after I spoke with her. This is my usual location to order from but as I'm in the hospital on forced to order from this location.... or was. After this, I do not trust this restaurant to spit or worse into my food if I order there again. I was a bartender cook and server at Ruby Tuesday for over a decade and I've seen what others do to food when customers complain. I was a line lead and certified trainer and even before that when I saw someone tampering with food in the way portrayed in the movie "Waiting" with Ryan Reynolds. I saw this numerous times personally and reported every time to upper management which usually led to me being dubbed a traitor for snitching. I've seen what angry staff do to food for reorders or just because they're aggravated. My money is short as I'm disabled and this was a rare treat that I can't enjoy until I'm out of the hospital and away from that location...

I have been to this location a few times and it was decent, I even referred many people to this restaurant. However will not be returning or referring again. I took my daughter and grandchildren out for lunch yesterday the restaurant was not very busy but was steady. We noticed that service was slower then usual, but then saw everyone else was getting served and taken care of except for us. We had asked for chips and salsa literally sat ate our chips watched guest that came after us received their food drink refills within then had to ask if we had a server. When Our server finally made it to us she was young I seem to be a little annoyed by this time people that come after us had received their drinks refills their food and we're almost done eating and we still didn't even get our food, when the food came one order was incorrect no big deal my daughter politely asked if the server was new because we were trying to find some reason or Grace that maybe we were being treated so poorly. She said she was not we asked if we could get refills on our drinks that seem to annoy her as well by this time we were over being ignored and mistreated by our server we asked to speak to a manager the manager basically let it been known he didn't care he was rolling his eyes when we were trying to discuss the treatment we received so by that point we just wanted to pay our bill and leave but we did ask him for a card with his name on it he said he'll get it for us and never came back From the back we waited an additional 25 minutes for him to return with his card because I didn't wanna leave a bad review or discuss this on the Internet I would've rather just talk to the higher-ups but he left us no choice. I am hoping and praying because my daughter and grandchildren are the only ones in the restaurant Dining in at that time that were of the African-American descent and I'm hoping and praying that did not play apart into the way we were treated. I am a huge believer in over tipping because I work in the food and beverage industry but I also see people judge tables or judge people Thinking they're not gonna make tips And this day she created her own reality. I do want to also specify my previous times there we had different servers I never received this type of treatment and had overall very good experiences but after the treatment we received yesterday during lunch myself and my family will never return nor will I refer anybody else to this...

Title: Sizzling Hot Fajitas at Salas Mexican Restaurant: A Culinary Delight

Introduction: Mexican cuisine is renowned for its vibrant flavors, rich spices, and diverse culinary traditions. Among the plethora of mouthwatering dishes, sizzling hot fajitas hold a special place in the hearts of food enthusiasts. Salas Mexican Restaurant, a hidden gem nestled in the heart of the city, offers an exceptional dining experience with their sizzling hot fajitas. This essay aims to explore the tantalizing flavors, captivating aromas, and overall dining experience that make Salas Mexican Restaurant a must-visit destination for fajita lovers.

I. The Art of Fajitas: A. Origin and history of fajitas B. The significance of sizzling presentation C. The perfect balance of flavors and textures

II. Salas Mexican Restaurant: A Gastronomic Haven: A. Welcoming ambiance and authentic Mexican decor B. Friendly and attentive staff C. Commitment to quality ingredients and traditional recipes

III. The Sizzling Hot Fajitas Experience: A. The anticipation of the sizzling platter B. The aroma that tantalizes the senses C. The visual appeal of colorful ingredients

IV. The Flavors that Dance on the Palate: A. Succulent and tender meat options B. Freshly grilled vegetables bursting with flavor C. Homemade tortillas that complement the dish

V. Accompaniments that Elevate the Experience: A. Guacamole, sour cream, and pico de gallo B. Flavorful rice and creamy refried beans C. Signature margaritas and refreshing beverages

VI. The Legacy of Salas Mexican Restaurant: A. A family-owned establishment with a passion for Mexican cuisine B. Consistency in delivering exceptional dining experiences C. A loyal customer base and positive reviews

Conclusion: Salas Mexican Restaurant's sizzling hot fajitas offer a culinary experience that transcends mere sustenance. From the moment the sizzling platter arrives at your table, the anticipation builds, and the senses are awakened by the tantalizing aromas and vibrant colors. The succulent meats, grilled vegetables, and homemade tortillas create a harmonious symphony of flavors that dance on the palate. Accompanied by traditional sides and signature beverages, the fajitas at Salas Mexican Restaurant are a testament to the dedication and passion of the Salas family. Whether you are a connoisseur of Mexican cuisine or...