My first time trying this place. Wasn't sure what to expect. Walking in the place was pretty bare. But in a good way because you can see practically everything right there. But there was no pleasant greeting or any kind of an even mediocre welcome and the place was empty except for three employees. I guess each week there are new cookies on the menu with the exception of the good ole chocolate chip, which I think is a regular item every week. I can see why because it was very good. I saw a tray of small cookies but the cashier said those are only for special catering events. Too bad. They really should consider having them sell in a dozen mix n' match. For some I'd imagine the Crumbl standard cookie is too much, like a cheeseburger from McD. and I think I'm one of those people who prefer a smaller cookie as I am not a big sweets person so when I do have a craving it's really only for a bite or two. My cookie had to be placed in the freezer for when another craving hits which isn't often. A smaller cookie like they had for catering would've been perfect. That way I could've also tried a variety. The casher was friendly enough. I thought I'd actually like to work there part time because it was so clean and open and I have been thinking I needed to be more social and part time work would be my answer. Overall Crumbl is good. Now that I've tried them I will keep them in my mind whenever I wish to treat a friend to a treat which I do often with various neighbors and friends. My first experience was a nice tasty fresh warm treat. Good job Crumbl.