Planet Hollywood at Disney Springs™ — Restaurant in Lake Buena Vista

Summary: Food has no flavor whatsoever, crazy expensive, the service took a very long time, the music was way too loud and noisy, and the videos shown were not exactly enjoyable. And the "museum" of Hollywood stuff, which is the main event, was very lackluster and very difficult to see. I was promised a Batman suit, nowhere to be seen.

Don't waste your time or your money. Go eat someplace else. Especially if you are looking for good food and a good experience.

Full Review: Wow. What a disappointment, Disney. I went to Planet Hollywood with great expectations and you fell short in every... single... one...

So here's the thing: I went to Disney Springs some months before, and I saw Planet Hollywood. When I asked a Cast Member about it, I was told I had to do reservations in the app. And what caught my attention was the Superman and the Spider-Man suit. And as a DC fan, I asked about Batman and I was told there was a Batman suit.

So, a few months later, after finishing a long Software project, I decided to go and celebrate it by going to Planet Hollywood. I was already disappointed with the Disney Parks, but I thought Disney could not mess up in film and good food. So, I go to the app to make the reservation.

Wow. The app was so incredibly bad and slow. And I'm a Software Engineering student; I know Software, and this was just plain bad. Even after using it for some time, the system had trouble with just getting the next page for logging in. It went crazy, and I spent 15 minutes trying to get the thing to run, but it kept crashing. Eventually I was able to reserve a space. But this just sucks. Reserving was such an unpleasant experience and more difficult than it needs to be.

Then into Planet Hollywood.

It was just so bad. The music was WAY too loud. You could barely hear yourself speaking and the acoustics of the place just make the sound bounce all over producing unpleasant noise. We were seated and given the menus.

And then with the menu.

The menu was plain confusing. You don't have all the options bullet-pointed so you know everything they have. And it has no variety. I walked back and forth in the menu looking if they had chicken. It should be simpler than this.

And then the long wait. Me and my family just sat there waiting for someone to take our order. And eventually a server came, and took our order. Then it was another long wait for the food to be done. Way more time than in typical restaurants. Again, the noise was so loud we could barely hear ourselves talking, and when the server came with the food, and didn't even impress us. It was so small, and for the price, I was expecting at least something more knowing Disney prices. But then the biggest disappointment: The food had NO FLAVOR whatsoever. I ate some leftover Strombolis for lunch earlier that day, and they were so flavorful and crisp. But with these "World-class chicken", you felt like you were eating paper.

And it was so little I didn't even fell like I ate well. It was like a snack for the price of a full buffet.

And after that, I took may time to look at the stuff they had from films. It was disappointing. Most of the stuff wasn't even impressive. There were very few props and most of the things were suits. And the way they are organized was so uncomfortable because they are behind tables and seats where families are eating. And to admire these things, you just have to stand there in front of the entire family eating hoping they don't feel uncomfortable.

And after I was told by a Cast Member that there was a Batman suit, SURPRISE! There was no Batman suit! Only the Riddler suit. But I wanted my promised BATMAN SUIT!

And most props and suits there were uninspiring. There was no variety, they all looked basically the same. I was hoping to see more variety of Superheroes, or suits, or even film props and film equipment in general. But instead, what you got was a cheap museum and crazy bar with terrible noise and long wait times.

Seriously, don't go there if you are expecting anything else than what I described. Go...

I am a chicken tender connoisseur. I have had chicken tenders from all over the United States. My tongue is like a bloodhound when it comes to these breaded meat sticks. This why I am certain, without a shadow of a doubt, to the degree that I would swear on the Bible in a court ruled by God and face eternal punishment should I be wrong, that these chicken tenders were the very same as Tyson’s air fried chicken tenders.

This is an outrage. We are ants beneath Planet Hollywood’s mighty feet—barely peasants to them. Peasants rebelled when Marie Antoinette said “let them eat cake.” Imagine the massacre had she instead offered the Tyson’s airfried chicken tenders.

There has been no greater injustice, nor any greater disrespect in the history of mankind if we exclude slavery and all other racial discriminations.

The staff were uncaring. They walked around tables with a random drink in hand and offered them to us. I asked if they had lemonade and they responded by saying that they did not know, for all they had was the sprite. There was lemonade. I was stuck with sprite. It was flat. At some point the waiter with water came by and refilled my half drinken sprite with water.

The food took far to long to arrive and was lukewarm at best. It had certainly taken to long for the chicken tenders, considering that it only takes 12 minutes to make them (at 390 degrees).

The people in charge of this place obviously cry tears of green. They care not for mortal strife, nor the morality of man. They only care for my good friend Benjamin (Franklin, on the $100 bill). They are rats that ravage the mansion while the master of the house is on vacation.

I feel certain that if Guy Fieri knew about this injustice, he would look upon those at the top of this wicked pyramid and say “I know you not.” This is perhaps also the time to mention that I asked for the Guy Fieri burger with no onions and they said that they could not take off the onions. Last I checked, this is the land of the free and onions don’t fuse with the first thing they touch. Guy, please do something about this.

Overall, this is a heinous violation of the holy city it builds itself on. I was not a person to them, I was a dollar sign.

The atmosphere was pleasant, but pretty lacking overall compared to something like the Hard Rock Cafe. I was also annoyed to no end at the music consisting almost fully of the cinematic soundtrack from wicked. There is only so much a...

I gave a 4-star overall review due to our experience with getting seated. We dined in on Saturday, February 22, 2025. One person of our party went to the first hostess stand, which is outside, to get on the list and told the young lady there that we were a party of 14 with 2 being highchairs. This young lady proceeded to tell her it would be about 45 minutes, no problem we figured it would be a wait with a large party and on Saturday. About 20 minutes later our party was called to the inside bottom hostess stand where it was once again confirmed our party size for the table. We were then told to head up the stairs to the "final" hostess stand where we were told the table wasn't ready yet as they were waiting on half of the previous party to leave before they could seat us. After a few minutes they offered to seat half of us with the children and then seat the other half when the previous party leaves, we said fine. When those that were seated one person came back to tell us that we were being seated at booths that were back to back so we would not get to see & talk to our whole party! We told them this was unacceptable as we had waited and every time we were told our table...not once did any of their hostesses say anything about booths. The young man that was working the upstairs hostess area ended up being so rude and an absolute smart a**! We asked for the manager and ended up speaking to two of them, one was Eric and I cannot remember the other gentleman's name. They were both nice but tried claiming that they just can't believe that the hostesses didn't tell us it would be hard to get a table for that big of a party. Eric said "I have 2 trainers down there." We told him never once did anyone mention booths and there are definitely differences between booths and tables. We finally did get seated in an area where two table areas could seat our whole party and we had an AMAZING server Christy!!! Also, the managers did apologize but it did leave a "bad" taste in our mouth to start with. We would never let that affect how our server is treated or perceived because she had nothing to do with the seating fiasco Our food, from appetizers to dessert (dessert martini), was delicious and we were...