Great American Cookies — Restaurant in Lake Charles

I will start off by saying I’ve been to multiple Marble Slab shops is several different states! I have never been to one that was nasty like this! Take a look over the counter and to the back in the kitchen! The bathrooms are aweful dirty. I went in to wash the sticky off my hands and walked right back out! I’d rather keep my sticky! The service was horrible. Didn’t seem like the ice cream was in proportion to what I paid for. Again, I’ve eaten at multiple shops! The ice cream we did order wasn’t mixed right with the ingredients we added. It was barely mixed up and not proportionate! The service was horrible. There was no greeting upon entering the store or before placing my order. The lady taking my order didn’t seem friendly. Our experience at this shop is...

Its a marble slab. It goes without saying that their ice cream is delicious. I wouldn't even bother with a review but for the service. I arrived about 30 min before close to a decently long line but nothing the two employees couldn't handle in 15 min. Then one walks out. To top it off, about 25 people show up in numerous seperate groups over the next 15 min. I have worked in a restaraunt and know the stress that comes with inpatient customers. The lone employee - wish I had gotten his name - handled the 40+ person line with grace and personal attention to each customer. He even went out of his way to get my daughters lollipops when one mentioned an advertisement on the wall. If I was a manager, I'd want him working for me. Heck, give...

This place was so gross which is a major bummer because it’s one of the only ice cream places. First off the staff is not very welcoming so the atmosphere wasn’t inviting from the second you walked in. Then we ordered a fudge brownie sundae and a strawberry shortcake one. Mine came with one tiny brownie at the very bottom and I even asked if that’s all that was in it and she said yes and seemed to think it was okay so whatever... we just wanted to get out if there. So we sat outside and starting eating.. My fiancé got through a couple bites and all of his stuff was stale, I wasn’t too far behind when I dug to the bottom for my one brownie, took a bite and quickly spit it out. It was not good at all so needless to say we will never be going...