Chuck E. Cheese — Restaurant in Lake Purdy

We had our daughter’s 5th birthday at the HWY 28 280 location. They called me multiple days in a row to attempt to get me to add onto my party. During one call I was made aware that there were a lot of parties during my party time, but I was told simply to order ahead or within 30 minutes of arriving if I wanted to add anything to our dining experience. When we arrived 5 minutes before, there was a line so by the time we got in it was 2 til and we were told to find a place to wait and then at 12:30 to walk back to our table. So I did. When I got back to our table at 12:30 the tables were not decorated. We didn’t know which table was ours and many other families were in the same boat. I helped cover our table, I put our plates. I moved the cake. My sister went to the front to get our cards for their unlimited play which we didn’t get until almost 40 minutes afterwards. The receipt was given to my sister! Some of the games didn’t work. The back was so hot! I ended up buying more cups because the parents were melting! And then I thought we had paid because my husband had been standing there with my sister while I was with our daughter and no one asked him for a card. He thought my sister had paid the bill with the card on file from where we had paid the deposit. So then we get all the way back home and get a phone call threatening to sue us if we don’t come back to the store to pay the bill! Which we thought was paid. I understand that we have to pay for things and was HAPPY to pay, but we didn’t get dipping’ dots, we didn’t get our full play time, we didn’t get to cash in all our tickets, we didn’t have a full time attendant - but everyone IN the store was very nice and had a great attitude and I told them thank you repeatedly. I just know that this all could have been handled...

I’m greatly disgusted at the false advertising on doordash. Mind you I will never order from a third party delivery service ever again. This play center is selling pizza and wings under a DIFFERENT name. It’s Pasquale (something of that nature) pizza and wings. Please understand it’s Chuck E. Cheese trash pizza. I HAD NO IDEA. I for one am not a fan of liars! And I spent money here all to have a horrible experience with a completely wrong order. So this is my review of their pizza. It’s gross, cheap, thin no flavor. And it’s 5 dollars more than little Caesars. Save yourself the trouble and just drive to sams, or little Caesars. And catch this you guys. They didn’t supply me with a CANNED drink. I was supplied with a fountain drink! (Which is how I found out my food was from a children’s play center). What sick science experiment is this? It’s COVID. And I have an OPEN drink. A straw was NOT provided. I’m very deterred. Chuck E. Cheese’s are extremely low class. I would have never in a million years ordered from here if I knew where it was from. I picked the restaurant Bc of the fast delivery time. I LEARNED FROM MY MISTAKE. Everyone save yourself the trouble. And the HEALTH. I know that they aren’t following COVID-19 orders Bc they are a scam artist. And for this experience (never imagined taking my children to such a disgusting place as this) but this really confirmed everything. NOT THE...

The kids (4.5 & 3) REALLY enjoyed it. We got the number 1 combo (large pizza & 4 drinks) upgraded to an XL for $3 more plus two play passes. You can choose by the hour or by points. We were going to do by the hour but decided on the points and I'm so glad we did. Instead of the 1 hour play it's like 60 points; most games being 1 point unless it's a 2 player game. We were there about 3 hours and still had points on the cards. It was relatively clean. The beloved mouse came out a few times, danced, passed out some tickets. He's now my 4yo daughter's "best friend"....... While there, not a tear was shed, lunch was enjoyable (the pizza no longer tastes like s*)we even had some other kid eating with us that my daughter had befriended. The only complaint from my oldest was her wanting to see the guy in the mouse suit more. They stamp your arm upon arrival. When you leave they check it to make sure the numbers match up. It's a precaution taken to try and thwart child abduction. With that said, a man had left out the fire door that claimed to sound an alarm if opened-it didn't. To me, that speaks volumes. Don't get me wrong, I always watch my kids. I just feel like it creates a false sense of security and I believe it was designed...