I’ve been to countless restaurants, but this place takes the cake for the worst service in America. NOTHING compares to the disaster present there. The staff is disorganized, but one waitress, Taya, stands out as the absolute worst at every single aspect.
She’s rude, aggressive, slow, and utterly incompetent. When I politely asked for the check, she snapped, “I’m busy, can’t you see? You gotta wait.” Then, after a purposeful delay, she threw the check onto my friend's PLATE of food—literally THREW it. Btw, this friend is a neurosurgeon who had just completed a 11-hour long operation and just wanted to enjoy a normal, pleasant dinner. Instead, she turned it into the most disgusting and disrespectful experience I’ve ever seen at a restaurant. One that will undoubtedly be pursued through legal action, I must add.
On top of that, the bill was wrong, and she didn’t even bother to fix it properly. Management CLEARLY has no standards and fails at basic accountability and simple practices. How is Taya still employed? Other reviews also mention a horrible waitress—it’s clearly her. She’s not just unqualified; she’s a liability. This individual clearly is unaware that her actions have consequences beyond her.
Thankfully my Apple Watch recorded the interaction and a witnessing kind couple later offered us support. And so, I've already consulted with my legal team and WILL also pursue legal action because this behavior goes beyond bad service—it borders on harassment.
If you’re considering dining here, don’t. The food might be okay, but the service will ruin your night, especially that individual. Zero stars. Avoid this place...
Read more7 of us came here because we wanted an informal dinner during our night out on Freemont but also wanted to sit down and enjoy some drinks while we ate. We ended up here. We ordered drinks all around, and the bar made them as expected. Nothing crazy just rum and cokes, Moscow mules and beers. They only have about 5 menu items, which makes it easy to order. I personally got the ribs, which I thought were pretty good. Friends of mine got the brisket which I tried and it also was very good. They had sauces on the table, but they weren't even needed. The jalapeño cornbread was also very good. If you're looking for a quick impromptu meal for a good price and good portion, I recommend this place. Our waitress was a very nice girl who was able to handle 7 guys out having a night on the town. She had jokes, made conversation, made us all laugh, and was very fun. If management reads this, she was skinny and on the taller size (give her a raise). Overall, the atmosphere...
Read moreVery apparent they don't take pride in their food and its only there to "appeal" to people who are attracted to the idea of a BBQ joint
Ribs were chewy, flavorless, and dry as the air around here Brisket was thin, full of fat, and hard to swallow
Corn bread was probably good when it was first made, but it's very obvious they keep everything around for awhile before serving
The service was super sub-par We were told our server would be right with us, we'll "right with us was 10-15 mins before we were even acknowledged for our drinks..
Also I'm sorry but there's an upcharge if you share your plates?
If me and my girlfriend wanted to share a plate because there's enough food for 2 people in an order, we'd get upcharged? That's absolutely ridiculous, it's almost as if they welcome people throwing their food away when there's homeless people wandering around begging for food and I...
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