The quality of the food is excellent, but the server was very aloof and unfriendly; I felt unwelcome. I had a piece of sourdough toast with peach jam and butter where the jam was this wondrous, subtly sweet, and bright glaze strewn with succulent sunny bits of authentic fruit, and it was complemented by a savory stain of butter. The bread is decadent and it feels like you’re eating a sugar-less cake that it given the proper sweetness by the jam accompaniment. I also had a cheddar garlic drop biscuit suffused with the aroma of garlic and studded with bits of cheddar that had the perfect amount of sharp tang; the whorls are crispy and the biscuit is a dense delight. But the biscuit wasn’t heated and the server didn’t even ask me if I’d like that. At 1:10pm he told me I had over-stayed my welcome, but I was working and he never gave me a five or ten minute warning nor talked to me at 1pm closing. I felt entrapped in an awkward situation where he’d have the excuse to be passive-aggressive to me. If he gave me a ten minute warning, I would’ve bought a baguette and some sourdough if available and left prior to closing to avoid bothering him. They lost sales because their front of house staff doesn’t have basic social or customer service skills. Also, the seats are very uncomfortable metal contraptions that are small in size with only two plush chairs around a coffee table so you can’t work at a desk. Not a friendly environment to work in or converse at long-term. The products are good, but I don’t feel comfortable dining in here and don’t get the sense it’s a...
Read moreSo, we never actually made it inside bc when we arrived at 9am the closed sign was still on the door. It did not appear there was anyone preparing to open up. The place was dark and there wasn't any movement inside. We were meeting ppl there so we were happy to wait a few minutes before upending or plans and finding another spot. Then, someone emerged from the kitchen. We think "okay, things are happening." The guy looks over at us in an irritable manner and turns away from us and keeps doing what he's doing.
At the very least he could have threw us a quick smile, gestured to us to hold on, show us that he'd be with us soon, or something, but he did none of this. We didn't feel valued as patrons, so we decided to find someplace we would feel valued. Which wasn't far away.
I was planning to make this a monthly meeting place for my social group, bc I was told their pastries are really good and they don't only use single use cups, but the opening associate lefts is with a bad taste...
Read moreSo Saints and Sinners is a nice little addition to Pine Ave, located across from Rite Aid pharmacy. They offer a large selection of pasteries, cookies, and breads, all freshly made. There is also a coffee bar with pour-overs and other specialty drinks.
All-in-all it's a nice place, plenty of seating and options for nibbling. My main complaint is the simple lack of personality! With a name like Saints and Sinners, you could do SO MUCH creatively with the brand! From silly names of your pastries, to interior decoration (which this bakery lacks significantly), the possibilities are endless for crafting a unique and memorable brand. As it stands, the interior is stark and minimal. Certainly not unpleasant, but it's such a blank canvas that it leaves no impression! The employees were very kind, and what I've ordered has always been delicious, but I am afraid a bit more personality might be needed to survive on Pine Ave.... I hope...
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