Vegan Thai Kitchen — Restaurant in Long Beach

NOT A VEGAN KITCHEN... BE CAREFUL! SAME APPLIES TO ALLERGIES!

The kitchen fulfils multiple restaurants orders and lacks basic food hygiene skills and clearly mixed up my order with a non vegan version.

I ordered spring rolls and vegan tofu pad thai on their website for collection. The order was ready within 9 minutes and the collection was painless. I was home within 10 minutes and ready to eat

The spring rolls were undercooked and bland. They were filled with mainly glass noodles, onion and the odd carrot piece. They weren't crispy and lacked any sort of taste.

The pad thai was a colour that oozed lazy cooking and no flavour and when I took my first bite I was proved right. I may aswell have just eaten boiled noodles covered in chilli flakes and no peanuts ( there should have been peanuts).

After a few bites it became evident that there was egg in the pad thai. I tried to call them to find out that they have no contact number and I couldn't contact them via their food ordering app.

I will try and visit them tomorrow unless they reply to this review and I will provide an update on their customer service.

UPDATE: Having visited them during the afternoon, the man at reception was very understanding and relayed the issues to the kitchen. They proceeded to make me a new dish.

This time the Pad Thai was probably how it should have been. It was a good portion size with onions, beansprouts, peanuts, chilli flakes and a lime. It had more flavour than the previous dish but still required some additional soy sauce but maybe that's my taste preference.

If that was the dish I had received first time around I would have rated it 4 stars. However due to the mix up of ingredients, it still falls below par. I have upped it to ⭐️⭐️ as the return was...

I order Vegan Fresh Rolls (a really good appetizer), a Lemongrass Soup (Tom Yum)(a good post meal calmer or stand alone option), and a Garlic and Pepper (really good with the rice mixing). I order my meals with level three spiciness, and House Tempeh. The spices are tingly-hot and flavorful. The Vegan Fresh Rolls are really good especially with the Peanut Sauce though the Peanut Sauce tastes food with the Garlic and Pepper Tofu as well (it's a tasty sauce with a little crunch). This is an UberEATS delivery (within about thirty–forty minutes on a Friday evening), and a purchase with a good discount code. I think the food is worth the actual full price though not all of it is necessary to be full. The food travels very well. I...

I used to work for a Thai restaurant and honestly I saw the review about the egg that needs to be disclosed on their menu fer sure especially if your advertising VEGAN. The other one about waiting 45mins for their food... dude chill...the food is fire.

I wanna say THIS is the closest thing I've been able to find out here AND it's vegan. Only thing is less lime in the Tom Kha and you're killin' it!!!! I ordered on UberEats and had to wait a little but but it was still hot when I go my food AND it was AMAZING!! WORTH THE WAIT!

I ordered: *Tom Kha *Spring rolls (which came with edible flowers in them! so cute!) w/peanut sauce Mango Sticky rice- (1st time ever) *Peanut sauce ( not bad for...