Customer experience was an absolute nightmare.
I had a similar experience to the reviewer below complaining about the neck-tattooed barista, but mine was surreal.
I had a business meeting there, and my partner went to the wrong Tom N Toms down the street. While waiting for him to walk the couple of blocks to this location, I asked the employee if I could please get the key to the bathroom. He looked at me, oddly suspiciously, and said it's for customers only.
Me: I understand; I am a customer; my partner mistakenly went to the other Tom n Toms down the street; may I use it while I wait?
Employee: You're not a customer. Did you buy anything?
Me: I will buy something, I have a meeting here. But I'm waiting for him as he went to the wrong place, may I use it before he arrives?
Employee: How do I know you won't just leave afterwards?
Me: I can leave a deposit if you like?
Employee: No, I don't want a deposit, I want you to buy something.
Me: I just offered money as a promise to buy something. Do you think I came here well-dressed to steal a free bathroom usage?
Employee: Now that you're treating me with disrespect, I don't want to let you use it.
Me: I'm sorry, was asking you may I please use the bathroom disrespectful?
Then the tattooed-neck bleach-haired guy looked looked me up and down stuck out his arm theatrically, and said, "Just go."
Me: Excuse me, should I leave?
Employee: I said, just go! Just go to the bathroom already.
I took the key and went.
I came back, laid the key on the counter where it had been, and muttered thanks without looking him in the eye.
Employee: You should say, "Thank you for letting me use the bathroom!"
I'm not even angry, just amazed at the surreal experience I was having.
Then my partner arrived, and we ordered a coffee. The employee then kept talking to us, saying, you know, I had to say that, that's our policy; last night a guy came in and used the bathroom and then walked out without buying anything!
The horror.
I got a frappucino thing that was called something like a Tomuccino, that was too ice-clumpy to come up through a straw, so I had to spoon it. It was also quite creamy, so I asked for a cup of tap water on the side, like you can get at any coffeshop, anywhere.
This time the helpful woman at the counter offered to sell me a tap water, and she'd be glad to ring me up.
I went...
Ā Ā Ā Read moreSmall cafe with great drinks and food. Here is a list of everything my friend and I tried: Peanut Cream Top š„: super delicious, you'll love it if you love anything peanut-y Pistachio Cream Top š°: also delicious, but I personally would rather go for Starbucks pistachio cream cold brew given the price & size Pesto sandwich š„Ŗ: š Pumpkin nutella bread š: it tasted more like pumpkin & cinnamon bread. We couldn't taste the nutella at all Matcha latte šµ: pretty average, I wish the flavor of the matcha was a bit deeper. It was a bit too milky for my taste Vienna latte ā: comes with a Lotus cookie on top. The cream was a lot thicker than your average einspanner (I'm actually not sure if they were going for the typical einspanner here) but it was definitely delicious
A little pricey for my standards but I guess pretty typical for LA. A bit dusty inside, too - my water cup kept on collecting dust particles while we were there. Free parking on...
Ā Ā Ā Read moreTried this for the first time because my go to spot was closed and theyāre open later. Itās a block away from the Wiltern, in the heart of ktown and has its own lot but itās all valet. Itās in the same plaza as a kbbq restaurant.
The space actually fits quite a lot of people and was packed when I went, with every table and chair practically taken. Lots of people were working on their laptops but it wasnāt a quiet working space either.
I got the Vienna latte and the Ferrero Rocher latte. I appreciated that the barista told me that the Ferrero Rocher was a smaller cup than the standard size before I paid, just so I was aware. The Vienna latte was delicious and good enough to satisfy my craving for it since my usual spot is where I usually get it. The Ferrero was fun as it had crackling chocolate you could break and was good to try but I probably would get something else next time. My friend ordered a matcha with the pistachio foam and said it...
Ā Ā Ā Read more