Subway — Restaurant in Louisville

This location clearly has posted that they open at 8am. I walk in at 8:07 and no other customers are there and the old lady gave me attitude saying that it was gonna be 15 minutes before she was ready for me. I said okay no problem. I'm pretty sure she assumed that their wouldn't be any customers that early walking by how irritated she was by my presence. So then, after waiting that time, still no other customers, I get my sandwich and pay for it at 8:26am. I kept thinking that I should have gotten it for free because it wasn't my fault they weren't ready for customers. If you open at 8am then you need to be there earlier to get the ball rolling. That's common sense. Assuming that because it's 8am that nobody will show up that early is ignorant. You can't predict when a customer is gonna show up. I work in customer service myself and not being prepared makes you...

I would like to start by saying that Deepak is one of the best Subway employees I have ever encountered, I wish I could review the staff one by one. With that said the rest of the staff is as close to horrible as you could be. Not giving napkins, shorting on scoops of meet, cutting 6" subs short... etc. I think they are either 1) trying to gain revenue by doing this or 2) want the extra food to take home. The white lady's attitude is horrible (always creating an argument with coworkers in front of customers and giving sarcastic responses when busy) and all the new staff aren't up to par compared to other locations. The staff members that they have had that are good don't stay for long, I think they figure out in a short period of time they can do better. Furthermore, the area sucks and there are always vagrants...

I go to this Subway very often. And the past 2 times sum SMART MOUTH FORIGEN KID has been the only one there on night shift.Deepak is his name. HE RUSHES YOU AND OVER TALKS YOU. I normally been going during the day but have went at night/evening these past two times. When I got home the sandwhich was all messed up. I calld directly back within 15 of leaveing there. The worker/smart mouth CHILD said I was lying and arugueing with me that the sandwhich was correct. As a customer I ORDERED WHAT I WANT NOT WHAT HE WANTS TO GIVE ME. This is by far the worst service EVER. I will NEVER GO HERE AGAIN. HE OFFERED NO REFUND OR CORRECT SANDWHICH. I SUGGEST THE OWNER GET SOME NEW EMPLOYEES BECAUSE HE JUST LOST...