Jimmy John's — Restaurant in Maumee

Would give 0 stars if it was an option. Customer service is severely lacking!! The girl who took my order, acted as if I was bothering her. I asked for my receipt after paying a ridiculous 17.16 for 2 sandwiches and 2 bags of chips, would combos have been a better deal? who knows since the girl didn't suggest anything. After asking for my receipt, I told with a quick point " he will have it down there"... as she walked away. So I walked around the counter to where I was to pick up my sandwiches and the guy making them basically threw them on the counter and started to walk away!! I said ummm can I please have a bag and my receipt... he opened a bag and set it in front of me and walked away to go make another sandwich.. so after bagging my own food I asked again for my receipt, apparently he couldn't hear me so I had to walk down to where he was making sandwiches and say excuse me..can I please have my receipt!! with an eye roll he grabbed and handed it to without saying a word. WORST SERVICE EVER! I will not return, ever. Nor will order catering for our lunch meetings at work. Subway is across the street and Panera is the...

Our family has been in here a number of times to get sandwiches and never had a problem until today. My husband ordered 4 sandwiches to go because this location won't deliver to our location. So my husband comes home starts getting sandwiches out only to realize we only got 3 sandwiches. Frustrated that he just paid for 4 sandwiches and only got 3, he called to have them make it right. Now since it was their ignorance that forgot the sandwich, you would think to make it up to us they might travel here to bring it. Not a chance! My husband has to take our daughter back to the store to get her dinner and for the "inconvenience" we get our next meal at this shop free. Who in their right mind thinks we would go back to this location after all this hassle? They can't give us a gift card that we can use at a different location? This shop has lost our...

I ordered a sub from them before lunch rush hour time. It told me on one food delivery service the delivery time would be 18 mins. I ended up ordering through the direct jimmy johns website. My food took over an hour to delivery! With my work schedule, I missed my lunch break, and now can’t eat this sub. I also asked for a couple extra details that they did not do (cut in half). When I called the maumee location the guy on the phone was so rude. First stated, “well you have your food now, right?” And told me 45/60mins is normally delivery time now. He also stated they are NOT freaky fast. And they had not been their slogan for about 5 years now. He also kept cutting me off, and wouldn’t let me talk. So, if your looking for friendly staff and fast service. DONT GO to the...