Momoya — Restaurant in Memphis

First time here, my husband and I live downtown so we were excited to try since changed name from Blue Fin to Momoya. I called in carry out. After 2 times of being hung up on, they picked up on 3rd time without saying anything, I said Hello? He said sorry, we have a big party, I ordered chicken/shrimp hibachi. Husband ordered calamari and anxiety roll. The whole meal gave us anxiety though. We could not even eat it. If We dined in, we would have returned it and left...we love food and aren't picky eaters. The calamari was so salty he couldn't eat it. The hibachi was extremely salty worse than the calamari The shrimp in the hibachi were the micro salad shrimp. (Unlike in the customer pic in review, strange right) They were cooked so long they were chewy like rubber bands, the salt was like so harsh I tried adding some teriyaki sauce from home to help with flavor ( heck, I was hungry) but because the food was either cooked too long and/or cooked earlier in the day I had to throw it all away and eat a bowl of cereal. The rice was even dry and hard, just crazy. The sushi reminded me of kroger sushi...was very small, unlike the pictures...smaller than kroger rolls even...a huge huge let down...not to mention, when I picked up my food, there wasn't a party nowhere to be found. Noone would like the salty flavor it was so intense, u couldn't even taste any of the foods flavor. Wasn't even a soy sauce flavor, just regular white salt so heavy throughout the food. For being a downtowner and frequently enjoying our local restaurants I believe in supporting them and hate leaving a negative review but I couldn't hold it in. Waste of 60 dollars,...

I recently had the pleasure of dining at Momoya, and I must say, it was a fantastic experience. From the moment I walked in, I was greeted with warm hospitality by the staff. The atmosphere was cozy and inviting, with soft lighting and traditional Korean decor.

The menu was extensive and offered a wide range of authentic Korean dishes. I ordered the bibimbap, a classic Korean rice dish topped with vegetables, beef, and a fried egg. It was beautifully presented and tasted amazing. The flavors were perfectly balanced, and the portions were generous.

The restaurant also had a great selection of Korean drinks, including soju and makgeolli. I tried the makgeolli, a traditional Korean rice wine, and it was deliciously smooth and refreshing.

What really stood out to me, however, was the impeccable service. The staff was attentive and knowledgeable about the menu, making excellent recommendations and answering all of my questions.Their service is excellent.

Overall, I highly recommend this Korean restaurant. The food, drinks, and service were all top-notch, and I left feeling satisfied and impressed. Whether you're a fan of Korean cuisine or just looking to try something new, this restaurant is definitely...

Honestly, a hilarious interaction with this restaurant. Wildly bad customer service.

I placed an order through the Google maps "Order Online" option which appears to route through DoorDash. The restaurant has it set to automatically accept orders during working hours. The restaurant was closed for Memorial Day Weekend (see the handwritten sign in the photo), but the order accepted anyways. I drove downtown to find them closed.

I finally got in touch with the manager two days later, who was adamant that they did not accept online orders through Google and there were no orders accepted on that day. I sent them screenshots of the order confirmation, my credit card app, and the text messages sent to confirm my orders. The manager then told me to contact my bank and implied that I was lying and trying to scam them out of a refund. I had to pursue a chargeback through my bank to get my money back.

Absolutely horrible customer service. Glad that I didn't spend any money here and will certainly never be a customer here...