Texas de Brazil - Memphis — Restaurant in Memphis

Don't go here!!! TEXAS DE BRAZIL IS VERY Mediocre! This will be my first and last time going here! The service is trash with the select of a few meat servers! I took my father out to eat here for his birthday. And right off the bat, the plates were wet and some of them plates were dirty. I expected better from a high end restaurant! Then, the bacon was burnt in the salad area. The pink salmon wasn't cooked. The jasmine rice was plain. The au gratin potatoes tasted plain and the oil tasted old they cooked em in. The only thing enjoyed I enjoyed at the salad bar was the goat cheese, salami, and shrimp salad. All the stuff I could have bought from the store. Everything else was trash at the salad bar. So, not worth the $33 if you just paying for the salad bar! They also was missing things off the menu at the salad bar! I personally paid for the full dinner. And even I was disappointed with the meat they was bringing out! The leg of lamb was dry with no seasoning. The filet mignon was dry. The steak was dry. The only thing that was good was the beef ribs and the chicken wrapped bacon. And they only brought out one pallet of garlic mashed potatoes and fried bananas! Then, the host told us at the last minute after we ate at the salad bar and everything that lamp chops were taken off the menu. You have to pay extra for it! Like, he could have told us that beforehand, because thats the main thing I came here for. They didn't even take it down off their menu on their website! They shiesty for that! Now, im finna speak on the service. The service coming from the host was bad! The meat servers was cool! But the host wasn't that great! He refilled our waters with plain warm water. No ice or anything! He wasn't too attentive to me or my family. When it was time to pay, I paid for my daddy's meal and mines and used their first order $20 coupon. He looks like he was irritated. I was paying with my debit card and he had me sign. And he gone say, how much you pay for gratitude? I wrote down, $5. Then he gone tell me, "your bill is a 110 and $5 is all you want to pay for gratitude." Like, the audacity! This white guy so entitled! I should have told him naw, I'll pay 0$ since he want to be ungrateful. But, I didn't. I kept my composer. Shoot, I could have gave that $5 to the homeless guy who ask me how I was doing outside of the restaurant instead of him. He had a much better attitude and would been much more appreciative than this damn entitled host! Like, dude your service wasn't that great and you expect me to pay a 18% tip to you. Hell no! I'll never come back here again! So many people bragged about this place, only to find out it was trash. I could have went to so many different cheaper restaurant in Memphis where the food would have been better for so much cheaper with much more food!...

I wanted to reach out and inform this company of the awful experience I had Saturday, October 15th 2022. The Texas De Brazil in Memphis Tennessee ruined my birthday! I booked the reservation a week in advance for 12 people for a birthday dinner. The day of the reservation I got a message 10 minutes before my reservation time (5pm) telling me that my table was ready. I confirmed I was on the way and walked through the doors at 5pm on the dot. Regardless of the message that the table was ready, we were still forced to stand and wait 20 minutes for a table to be ready. I’m guessing they gave my table away. My mother who is handicapped, was not accommodated for, and also had to stand to wait. Once we were seated, the waiter did not introduce himself, he didn’t explain how the dinner works (many guests in my party were first timers, though I’ve been there many times and spent many birthdays with you guys). He did not ask us for our drink orders. We had to flag him down to tell him what we wanted to drink, and remind him multiple times to finally bring the drinks to us! We weren’t brought any of our side dishes until almost an hour in to our dinner (mashed potatoes and bananas). Once those were brought we also requested the cheese bread only to be told they didn’t have any! Why weren’t we told that in the beginning. The meat was very slow coming around and we didn’t get meat until after 45 minutes of eating salad bar. I requested lamb 4 times throughout the dinner to the waiter, the front, and 2 of the serves, and was not brought lamb until 2 hours after we were seated right before receiving the check! They were also out of beef ribs and lamb chops, but did NOT let us know beforehand so that we could choose if we wanted to dine or not. Thought we had booked the reservation for a birthday party, we had to ask twice for the little dessert and birthday song you guys offer. Our table spent well over $600 and you would think for that type of bill we would have been treated a little bit better! The experience was awful and completely ruined my birthday. We also complained at the property and were basically told sorry and no one did anything to resolve it. When I called today, I was hung up on 3 times as soon as I asked for a manager, and then they stopped answering the phone. This is so extremely unprofessional, and having spent so many birthdays and my anniversaries with you, I would have expected so much more. They took one look at my family and decided that we weren’t wealthy enough to be treated well. Someone needs to...

I recently posted a review of my visit here and we were SOOO disappointed 😞 We had just left the location in Detroit Michigan 4 days before, which was our 1st time eating at the restaurant chain, and it was GREAT!!! So great that we'd heard it was a location in Memphis, which is only 2hours away. We were all EXCITED so after work Friday, February 29th, we drove 2hours to eat here and just stayed the night in Memphis. OMG!!! We were SOOO DISAPPOINTED!!! They seated us early but once we set down all he'll broke loose. We got the food from the bar. Some burnt, food picked over, rice was sooo gummy that you had to beat the spoon on the pan to release it. We had to ask for the coins to turn over and silverware. By the time we got silverware, the food from the bar on our plates had gotten cold! Took an hour to get the sides that comes with your meal. We had to get the manager to get those. The waitress kept saying she didn't know why it was taking so long, but she brought sides to the table next to us, which was seated after us! I had to get the manager again because, even though we had the coins to turn over for the meats, they were not coming to our table. Finally when the started bringing the meats around, they were the same meats! We requested the lamb chops specifically because in Detroit OMG they were SOO good and flavorful. We got that alright! One serving and they were burt and the flavor was not satisfying AT ALLL! We asked for the manager a 3rd time to complain. He had the audacity to say that we were the only table complaining so he didn't understand what the problem was basically! REALLY!!!!! We have our own Catering business and we know how food supposed to taste. ESPECIALLY this food because we had just left your location in Detroit. My husband was telling this to the manager and he was telling him that maybe the service was off because of the time we were dining, which was like 8pm? The more my husband tried to make excuses for the reason the service could have been off, the more the manager kept harping on we were the only ones complaining! WOW!!! Even though we drove 2hours for piss poor service and food, we STILL tipped the waitress $50.00 and paid over $100.00 for food we DID NOT enjoy! Soooo we were not looking for ANYTHING free, we just wanted the manager to fix the problem or act like he...