Toasted Bagelry & Deli — Restaurant in Miami

I ordered a sesame bagel with lox cream. Bagel was good, crispy and fresh. The spread was too salty but I was so hungry so I almost managed the finish the sandwich until I realized I’m chewing something that was not supposed to be in the bagel. I took out the piece and seems like it was some kind of wrapping paper but the salmon was sticked on it so well, I could not even separate it from the paper with my fingers. This is supposed to be a well mixed cream cheese with salmon. They forgot to remove the paper before mixing them together unlike the manager claimed that it was just put on the spread. The piece of paper was so big with the marks of my teeth on it, I would say I might have eaten a whole sheet of paper inside this sandwich. I first thought that it was the skin of the fish because of how well its sticked together. I reported it to the manager and he looked at my fully finished sandwich tray except the last bite sitting there and asked me if I wanted another one. I said I’m already full, how can I eat another big sandwich. He said he was sorry and offered me to refill my coffee which was already included in my purchase anyways. No empathy from managers to make this situation right. He should have refunded the whole transaction and apologize for the mistake, address the issue with kitchen and convince the customer that it would never happen again. 3.99 for a regular coffee was bit too much and it was not so great, just an ok coffee. I would have given 1 star but I gotta be honest that their sesame bagel was good. ——UPDATE—— I contacted the manager at my next visit as he suggested via text message and he never responded and I did not bother to go visit this store again. So I’m lowering my rating to 1 star because of the poor...

There is no doubt about it food is good there place a little too small but its ok. I work in the area I went there for a quick breakfast while seating there I saw a man preparing the bagels while he was talking on his cell phone then I said wait a minute what is going on the guy is preparing the bagels with no gloves on and touching his cell phone not only talking but touching the food with same hands that using the phone. We all know cell phone is one of the object that carries the most bacteria along side with keys how the hell im eating food with all these bacteria but I noticed something there was a older man next to that young wearing gloves and everything and I said why can he tell the other guy to put down the cell phone he is at work but guess what it was actually the owner what a shame in front of many customers doing that thats is very disrespectful i know im eating out at a restaurant it will never be like home they way you prepare your food but in front of me there is no no last time going there. Oh I forget to tell you guys I have picture to prove since im using a desktop and picture is on my phone too bad i was starting to like this place and make it home for breakfast well 1 customers...

This location on Brickell is very nice and chic the vibe is different but equally pleasant as the Midtown location. The different variety of cream cheeses makes it difficult to choose. The jalapeno cream cheese is 🔥 you may want to ask to try it first. And I like that it's not just a flavor.. you actually see the scallions and the jalapenos. The scallion cream cheese is very tasty. I love that they give you a portion that can spread over the entire tasty fresh bagel🥯. The asiago bagel has REAL asiago cheese all over it. Mouth watering. So if you're bread conscious... why are you here... but anyway you can ask to have the bread scooped out. Or opt for a skinny bagel. A recommendation: Normandi (bagel & Lox w/ jalapeno cream cheese) you're welcome!!The sandwiches are cooked to order. Super fresh with great quality. Now if you're brave enough to try the massive croissants 🥐... you won't be disappointed. Fresh, flaky and tasty. And the crumb cake😋 get your own. No one wants to share the delicious chunk of sweetness. And to top it off. The staff is great and friendly. 😀😀 There's no bagel like the...