Starbucks — Restaurant in Monrovia

I asked for a decaf latte and they gave me a normal latte and I only noticed after I drove away and already drank half of it. I haven’t drank coffee in years and now I’m gonna be up because I drank it at 3:30 PM and there’s nothing I can do about it. Because you just drive away so they get get away with it. My point is that it is frustrating. There has to be a way that we can report these things when orders are not taken correctly because I understand it can happen but it is very frustrating and we should have a way to report this and penalize people. Not to mention that it cost seven dollars now for something that I have to throw away . Starbucks better get their shit together before they go bankrupt because their coffee...

The bathroom code is broken so there are NO bathrooms for customers. They never bothered to put a sign on it and just said “gee it might not work” but apparently it’s been broken a while. But literally the only reason I stopped at this Starbucks was to use the bathroom. Secondly, the baristas here spend half an hour chitchatting with customers as opposed to delivering your drink. I could see my food and drink in the window for 10 minutes while the teenage barista wrapped up their conversation. I have a drive-through Starbucks next to my house in La Canada that I use every single day and the customer service there is spectacular compared...

This is one of the most efficiently run Starbucks I've been to in a long while. The baristas are all friendly and the tables/chairs/countertops/floors are all clean and bright. Even the restrooms are super clean. The service was fast and the coffee tasted just right.

The only negative thing (which I didn't deduct stars for Sbux itself, bc Starbucks cannot control) are the one-off rude customers who hog multiple seats/tables near the outlets along the wall, preventing others from access to the outlets.

If Starbucks would power the center and window-side tables, this would literally be the best...