As a long-time customer, I had always cherished this bakery for its delightful pastries and inviting atmosphere. However, my recent visits have been marked by noticeable declines in both product quality and customer service.
The pastries,specifically the almond croissant, have become consistently oily and lack the freshness that made them stand out. This change is particularly evident in items like the almond croissants, which now seem to be made with excessive sugar, overshadowing the intended flavors. They seem like day old croissants. Equally concerning is the shift in ambiance. The bakery, once a warm and welcoming space, feels oddly sterile. The lighting is harsh, the music selection is jarring, and the overall atmosphere lacks the cozy charm it once had. It’s a stark contrast to the inviting environment that initially drew me in.
Adding to the frustration is the apparent removal of previous reviews. As a loyal customer, I had shared my experiences in the past, but those reviews seem to have been deleted, raising concerns about transparency and accountability. In conclusion, what was once a beloved bakery ro my family and myself, has unfortunately lost its way. I hope the management takes these concerns seriously and works towards restoring the quality and atmosphere that made this establishment a...
Read moreHad the following:
Chocolate Croissant (Pain au Chocolat style) - Decent, good flakeyness.
Jalapeno & Cheese Croissant - Very good, have to have it hot, wanted another
Caramel Iced Latte - Mild sweetness that I like a lot, they have simple syrup if you'd want to modify it more
Cappuccino - I'm a cappuccino snob. They made a good microfoam but it lacked the thickness I liked, taste was good though.
Jam Donut - delicious, jam is a bit overfilled which is not a bad thing imo but just be wary.
Service was good, staff was nice and willing to explain things if you need.
Comfortable atmosphere and the seating was...
Read moreEasily the best cafe/bakery in the town in my opinion. The pastries are baked evenly and close to perfect every time I've visited, as if someone was meticulously watching the pastries being baked. The baristas are pros and made my order insanely fast. The subtly sweet boston creme donut puts other donut shops to shame. The staff is genuinely friendly, unlike 99% of other coffeeshops, where you essentially need to pass a surface level vibe check for them to treat you like a human lol I highly recommend if you are...
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