First off, the entrance is kind of hidden on the side of the building, which is a little misleading by where their sign is out front...but that is neither really here nor there.
It is cafeteria style ordering and seating. I was getting my order to go and had scouted out their menu online so I already had my heart (and tastebuds) set on their highly touted reuben. So, when I ordered and they told me they were out of corned beef (which I couldn't believe as it was still 2hrs until they closed...seriously?!?) my heart sank. I asked if they could do the pastrami instead. I also decided to get a cup of their clam chowder as I was wanting something sea-foody and it just sounded good since it was chilly that evening. I definitely had some price-shock at the register when for just the sandwich and soup it was almost $15?!?! The guy at the register tried to joke that "it's the tax", but I felt like correcting him and saying "no, it's how much you ridiculously charge for a sandwich because you think this is NYC."
I got my order to go (I had to ask for crackers for the soup and utensils and got a quizzical look as if no one had ever requested such things) and I have to say the absolute disappointment that followed was just disheartening! Firstly, I thought they had given me potato chowder instead of clam because I think there was MAYBE one clam in the entire cup of soup, and I am sorry, but accidentally dropping a piece of clam in a chowder as an afterthought does not a clam chowder make!
As for the reuben, I can't even really call it that...it was an absolute joke, and not a funny one at $11.95 for just the sandwich (and the au jus it came with)! I eat a lot of reubens and have NEVER had one that had "au jus"...so this over-glorified french dip wasn't even a good version of that. The pastrami was underwhelming as was the smattering of what I am guessing is Vlasic sauerkraut and in the description it says "on rye" so either the kitchen didn't even know what the hell they were making or can't tell the difference between rye and a french roll.
Needless to say, NEVER AGAIN and I highly urge anyone and everyone to try one of the many other quality choices in Morro as this was NOT...
Read moreTonight I brought my son and his 3 friends (ages 14- 16) down to enjoy dinner , only to receive a call from them less than an hour later explaining 1 of them received a cheeseburger with a soiled band-aid in it. Unfortunately the band-aid was in the last few bites of the burger so he had already eaten most if before seeing it. Once he alerted the staff, they refunded his money and offered him a free cup of chowder and a cupcake. While it was obvious the girl working the register felt awful, I am shocked no one else came to talk to them about their experience. No manager. No owner. Not the person who left their band-aid in his food. No one. Working in the restaurant industry for more than a decade when I was younger, I know that there are safety protocols that should have been followed and weren't. If you've injured yourself before work/during work etc and have to wear a bandaid on your fingers, you MUST wear gloves while preparing other people's food...that is to prevent this exact thing from happening. There are a variety of diseases that can be contracted from blood such as Hepatitis, HIV and worse. After spending nearly an entire year NOT eating out due to COVID, it was disappointing to say the least, to have this be our children's experience. This is the 3rd time my son has been able to eat out with friends in the past year and it may be the last for a while, after this experience. I've lived here for 20 years and expect such a popular local establishment to take pride in the care and cleanliness of their long-running business and to be considerate of the well being of their devoted patrons. Such an...
Read moreWe chose this restaurant based on many decent reviews, but found it to be utterly disappointing. I recognize that during covid we all need to make concessions for the new normal, and none of those factors play a part in this review. The experience was rotten for two reasons: one employee clearly didn't care one iota about anyone, and the food is mediocre at best.
To start, when we ordered no clarifying questions were asked, so not surprising, when the food came out several things were wrong. Not once was an apology made nor an attempt to correct it. Poor service from the off, and quite frankly just from the hostess who took our order and could not have cared less.
Lastly, the food is truly mediocre at best. The name of the restaurant is "hofbrau" so logic would dictate that selecting German fare would be a good idea; let me warn you, it isn't. The bratwurst was flavorless and mealy, the sauerkraut is out of a can, the fish, chips, and burger were decent, but you have to work pretty hard to mess those up .
Overall, I'd avoid this spot, or just play it safe with a...
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