The people who work here are ignorant and lazy. All the way up to the managers. They shut down the registers in the lobby to force people to go through the drive-thru. This is so that they only have to serve one person at a time, and so that they don't have to do very much work and therefore can't be rushed. When you go through the drive-thru, they try to make everybody pull forward so they can bump the screen and make it appear as though their drive-thru timer has a low average. I've watched them make four cars in a row pull up and Park just so they could get to the last car in line quickly. After doing this, they would come out sometimes twice just to ask me what I ordered. And then almost always get the order wrong. The food is put together poorly, and they never remember napkins or sauces. This is laziness and unprofessionalism at its core. Do not shop here.
I would also like to add that the fact that they closed their lobby to the public to force people to go through the drive-thru caused me to have to miss my lunch break today. I walked across the parking lot expecting to be able to eat at a table inside of the restaurant, and because I had to walk back across the parking lot without having been able to eat I didn't have enough time to go somewhere else because I refuse to shop here anymore.
P.S. I went to cookout after work which is right next door, and I was the sixth car in line at the drive-thru. They got my order right the first time; the food was amazing; the staff were very nice and accommodating; and I was served and on my way within 7½ minutes. Not to mention I got more food for cheaper. Definitely go to Cookout next door!! NOT...
Read moreI had a really good overall experience here. I chose to dine in. The place was very clean and orderly. I was served by Hannah at the cash register. Hannah was respectful greeted me when I arrived and when I left. I honestly can't complain. Nice people just chilling in the seating area enjoying themselves. I forget what was on the television.
I would have given a higher rating, but I tried the new $3.99 Chicken Wrap (Honey Mustard). That deal kind of stinks because it's not much food. Get you two separate $2 sandwiches instead. Two crispy chickens if you need that chicken fix. Food was good and warm.
I would have given a higher rating but Checkers has that $5 meal where you get a burger, fries, a drink and nuggets.
I have seen a lot of the bad reviews it seems like they are making an effort to fix the problem and do good business. People are always going to be mad about something. I'm mad because there is no dollar menu, and the prices are getting out of hand. I will try the $5 deal and see if it changes anything.
Try for yourself and share your experience. Hopefully its...
Read moreYesterday I stopped here on my walk home from work to get a Spicy Chicken Sandwich and Fish Sandwich. I got home, changed into my comfortable clothes and unwrapped 2 fish sandwiches. I was upset because I REALLY wanted the Spicy Chicken sandwich more, lol. I called them and the manager Nia told me return on my way home from work today and he would replace my food. I stopped here to get my Spicy Chicken Sandwich only, since I was able to eat a Fish Sandwich (I wasn't in the mood for 2 Fish Sandwiches, lol). She noticed I had only asked for the Spicy chicken and asked me if I had a Fish Sandwich on my order as well. I told her I did, but since I was able to eat one yesterday I didn't need it today. She said she would give me one anyway. I asked if I could get fries instead, she said she would give me fries also. I ended up getting my Spicy Chicken sandwich, a Fish Sandwich, and 2 orders of fries. I was very happy with the way the manager Nia made this right for me today. Great service and I would recommend this location to everyone based...
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