Subway — Restaurant in New Orleans

For the record, there’s an older couple that work there and are so polite. But I won’t return because of the younger manager’s condescending and rude behavior towards me (twice). He accidentally used the wrong sauce (no big deal) but when I made him aware, he told me they’re the same (baja vs chipotle). They were not (again, no big deal). Also that day he tried to convince me that toasting my spinach wouldn’t work. He thought the oven would blow the leaves off of the sandwich but this is how I always get it. I politely let him know and it turned out fine, like always. I returned again for the sandwich I originally wanted the day before (with the right sauce). I politely told him that the flavors were different, not looking for anything other than to let him know (chipotle is my favorite so I could taste it. For whatever reason maybe he wasn’t aware of the difference). His tone shifted to angry, aggressive, and condescending as he tried to tell me he knew better. He rang up the sandwich and I payed as he greeted another customer that was entering (something I hadn’t gotten either time from him but definitely from the older couple). The greeting only made me aware that his attitude toward me was probably about more than how I like my food (for reference I’m a Black woman. The innocent stranger who entered after me was a white male). I live in the connecting apartments but will not be returning. I’ve never had to defend my sandwich choices/preferences in such an openly negative environment before and I won’t continue doing it just because this manager has emotional reactions to Black women in his store. I wish the older couple the best, though. Also, he still used the...

I ordered a 12" meatball and I got seven meatballs instead of the eight meatballs it comes with. All they do is make subs all day. They know the sandwich comes with eight meatballs. I'll let the guy know next time I come that I only got seven meatballs the last time I came. He seemed disturbed that I placed my order online and I was waiting in line. I just wanted to watch him make my sandwich. He coldly told me to take a seat and he would make my sandwich. Next time I will tell him I prefer to stand and watch him make...

My wife ordered a wrap and a foot long on the app. I went to pick up the order and the man said they don't have wraps, although they have the signage in the store. I had him cancel the order. I had my wife put in a new order to do bogo foot long. He turned off online ordering so we couldn't get bogo. He lied to my face and said some places take bogo some don't. I wasted 30 min of my day. St. Charles honors...