Arcos de Puebla — Restaurant in New York

Horrible experience they never called, or made an effort to reach us, after we waited two hours for a delivery that should have taken 40mins. We called and they told us that they tried to reach us and they sent an email to seamless but we checked our emails, phone, and no one rang the door bell. Afterwards they told us that they would never make our delivery again, after we apologized and simply stated that next time the delivery person should ring the doorbell that’s provided on the paper. They lied to us about the email about the phone call and about ringing the bell and we have the right information. I would give zero stars...

DO NOT under any circumstances, support a business who gives the nastiest attitude to their customers. As a paying customer we have preferences and this establishment will question you and yell at you. There are multiple reviews stating this. I will secretly go and record them as a secret shopper and put it all over the internet because the treatment here is horrendous.

Why would the front desk man yell at me for not wanting jalapeños? This place was so much better as Cafe Los Arcos!! Goodbye forever. Everyone go and ask a simple question about the menu and you’ll see the...

What a great place!! Stop in here for a bite to eat and you won’t regret it. I used to live right around the corner and my roommates and I would get food here at least once a week. All of the tacos are tasty! It’s a family owned business with really friendly and personable staff and fast service! I would order a chicken mole burrito with guacamole and they would hook me up every time (even though it wasn’t a menu item). Horchata is yummy and made fresh! Great prices too....