B&B BAGELS — Restaurant in New York

I made an edit after several visits to add that when you buy food, drink and other items, DO NOT EXPECT TO FIND SEATING in the early morning rush. I was there with my spouse and a toddler, it was raining out and several folks were there with laptops open, without any food or drinks hogging up all the space. Common courtesy dictates eat and drink what you bought and move on. Staff does nothing about this and it's unfortunate that two adults and a toddler had to seek shelter in the pouring rain across the street to eat under an awning standing up. $65+ gets you standing room only in the elements to watch young twenty somethings, as self absorbed as they come, take up space with their electronic devices and not a morsel of food in sight. The cashier woman made our coffees and didn't hand them over, nor were there any napkins or utensils thoughtfully paced in the bag. Had to run back through the rain twice. Bagels and the cream cheese are fresh and perfect, though not worth this sort of hassle.

Now on to my original review which still stands, except for one star docked for overall score and two docked for service.

Place is immaculately clean, well lit with great decor. From the genuine wood plank look tiles to steampunk/industrial lighting. There is plenty of help behind the counter where you won't wait very long in line. The food and the presentation behind the deli case and the bagels in their racks look so good, you don't know where to begin.

I got two whole wheat everything bagels, one with plain cream cheese and one with olive cream cheese. My goodness both were excellent but the olive cream cheese was a revelation. Soft, moist interior with nice firm, but not hard crust. Perfection in a bagel. My partner got a whole wheat pumpernickel - scooped out and toasted with both sides buttered. Said it may possibly have been the best bagel they ever had. The variety of cream cheeses and vegan cream cheeses, lox, etc leaves something for everyone and room to try something new, as we did.

They also have other offerings like omelettes, sandwiches etc... the coffee was good - I got a large black with no sweeteners. A little smoky and darker roast but wasn't bitter and didn't have any unpleasantness associated with it. Great body and not too caffeinated. Just right. My partner had an almond milk latte which they quickly drank down. All in all a pleasant experience. The staff is friendly enough but moves quickly once you have given them your requests. A New York kinda place. As someone mentioned, our three bagels and two coffees totaled a nickel under $25- so a little pricey, but the location and quality make one not have remorse. They sweep up regularly and seem to take pride in their business here. I think this place is on a short list whenever we're in the upper east side within a...

Sharing this in the hopes that it will be helpful as you continue to grow your business.

I came to B&B for bagels almost every week since you opened, and have brought many friends in the neighborhood as well. Recently I came in to buy a dozen bagels as well as cream cheeses and spreads. Before I paid, I was informed by an embarrassed employee that I would be charged $3 for having the bagels sliced. I was a bit confused as a frequent customer buying nearly $40 of bagels and spreads, why I was being charged an additional $3 to slice 12 bagels in half! When I asked why this was the case, I was simply told by a manager that “other places charge for this too. That’s the way it is. You don’t like it? Sorry.”

I don’t mind paying a premium for bagels and cream cheese and certainly have been loyal to B&B for the past 21 months now. $3 isn’t such a big deal, when I’m already spending close to $40 on bagels. However, I felt really embarrassed as a frequent customer being told that I would be charged a ridiculous $3 fee for slicing bagels and that is just “the way it is.”

I wanted to give you this feedback, as rather than gaining $3, you have lost a loyal customer. There are plenty of other bagels places in the neighborhood and while I have loved B&B for the past two years up until now, I am going to start exploring some of the new bagel shops that have opened close by. How you treat people matters, and as B&B seems to know, “that’s the way it is.”

Thank you for two years of...

So Tasty. Our reviews had over 36 million views last year. We do not get paid we just love to eat and have fun. We really loved B&B Bagels because they have the freshest bagels in town (made on site) and they are owned by a small family that has bagels in their blood. Yiddish and Hebrew spoken here makes this even more original. Bagels are crisp on the outside and warm and soft inside. Great coffee and espresso drinks as well. Maria loves the everything bagel with cream cheese (they give you a ton of cream cheese) and I love the pastrami on a plain bagel. Their pastrami comes with a sour dill pickle in it along with mayo, mustard and fairy dust that makes it one of the best sandwiches in town. Be sure to get the chocolate rugalach for dessert. They will warm it up for you and it is unreal. If you get there before 1 pm you can also get an egg, bacon and cheese on a bagel which is so fricking good!!! Great employees that are really funny and geniuely enjoy their work and talking to customers. Small family operation that is the best bagel shop in town. Check out all of our reviews. If we do not like it we do no review it so all of the ones you see are places that are fantastic. Follow us if you like. We had over 36 million views so far this year and we thank you for that. We don't get paid, we just love to eat. Be sure to click on "RobH" at the top of this review to see all of them and to follow us if you like good food and FUN. If we do a review it is...