Bedford Studio — Restaurant in New York

Warning: Do not host your pop-up shop here

This has been the most unprofessional business experience we have ever encountered.

Bedford Studio has hosted over a hundred events, and when we attended past activations, they clearly allowed brands to market, promote, and bring their vision to life. Naturally, when we booked the coffee space, we assumed the same would apply. Instead, two weeks before our event - after we had already paid our deposit and confirmed RSVPs - they introduced a list of restrictions that had never been disclosed in any of our prior conversations. At that point, backing out would have made our brand appear unreliable, so we were forced to proceed under last-minute conditions.

It is acceptable for a venue to evolve its policies, but it is completely unacceptable to spring them on clients after weeks of marketing, design, and even physical print materials have already been finalized.

The most frustrating part was the way management handled their own mistakes. Lawrence and their staff continually framed their lack of communication as our oversight. They dismissed our endeavors to meet them halfway, called our efforts “loopholes,” and created a hostile dynamic throughout the planning process. On the day of the event, despite our best attempts to adapt (and despite us accommodating the majority of their last-minute demands) Lawrence was still unsatisfied. He repeatedly pressured us for hours, even through his employees, and made the atmosphere so unwelcoming that we felt like intruders in a space we had paid for.

The irony is that the exact “issues” they claimed to be concerned about never actually occurred at our event. Yet, in conversations with us, they admitted those concerns came from hypothetical fears based on past experiences with other clients. That means they already knew these restrictions would matter to future bookings but still chose not to disclose them until it was too late for us to adjust or walk away.

This is not a one-off mistake, it’s a pattern. And the most telling part? We did not receive so much as an apology from Bedford Studio or its staff after the...

I can't express how much I adore Bedford Studio! This charming co-working coffee spot nestled in the heart of the West Village has truly won me over in every possible way.

Let's start with the coffee - it's nothing short of exceptional. As a coffee enthusiast, I can be quite particular about my brew, and Bedford Studio consistently delivers a rich, aromatic experience that's second to none. Whether you're in the mood for a classic coffee or something more adventurous like their specialty lattes, every sip is a delightful journey for your taste buds. The beans they use are clearly top-notch, and the skilled baristas craft each cup with precision and care.

Service here is impeccable. The staff at Bedford Studio are some of the friendliest and most welcoming folks I've encountered. They're not just efficient but genuinely passionate about ensuring your visit is memorable. From remembering your name and preferred coffee order to offering warm smiles and helpful suggestions, they make you feel like part of their extended family. Their attention to detail and commitment to customer satisfaction truly set them apart.

I attended one of their membership events and had so much fun. Bedford Studio takes co-working to the next level. From networking mixers and exclusive discounts, there's always something intriguing happening here. It's a fantastic way to connect with like-minded individuals, expand your horizons, and grow both personally and professionally. The sense of community fostered by these events is truly special, and it's evident that Bedford Studio is committed to creating a space where members can thrive.

In summary, Bedford Studio is a five-star gem in the West Village. Outstanding coffee, exceptional service, and awesome merch make this place a must-visit. Whether you're looking for a cozy spot to work, want to savor artisanal coffee, or seek a place to engage with inspiring individuals, Bedford Studio has it all. I couldn't be happier with my experience, and I can't wait to see what they have in store...

It’s a good spot in the West Village.

However, I’ll say that co-working with coffee in one of the prime areas of Manhattan is a terribly bad idea.

I went here with my husband and we each paid 10 dollars to work on our laptops. Ideally, we should be given a table each given their table sizes are super small.

We stepped out for a few mins as we had to take a joint call urgently. Upon being back, the hostess asked me to move my husband to my table, as we were taking up “too much space.” I said okay, let me check with him and I went to the restroom. While I was in there, she couldn't wait for 2 mins and went immediately to my husband and moved him to my table! WHO DOES THAT? On top of that, the hostess offered us a FREE COFFEE (do we look like poor people waiting to get free food?)! What is too much space if both our laptops don’t fit on a small table? The demeanor of the hostess was terrible, so much so that we had to leave the spot immediately. We felt humiliated!

NOTHING BEATS HOSPITALITY AND KINDNESS - NOT THE EXTRA MERCH, NOT AN EXTRA SPRING MENU. :)

Guys, if it’s a co-working space:

1. It can’t be noisy
2. People want their space
3. Being able to work in a sound environment (and not free coffee) is of primary importance!

Either be a coffee shop or a co-working space. Don’t mix the two, don’t be selfish!

Lost 2 regular customers for 1 annoying customer who wanted a full table to herself (which is what my husband and I wanted too and paid for). BTW, we came in very early in the morning and paid our dues, this new customer entered post lunch time! :)

Also, there is NO FOOD (only bakery stuff), so if you feel hungry, you have to step out. If you are paying 10 bucks, it is useless because when you are back, the hosts will either force you to share your table with a random stranger or your place would be taken up by someone else or the environment would be so hostile that you'd want to leave yourself. People here are always looking to get better tables..There must be 4-5 in all given the...