I’ve been coming to this pizza shop for a while because the pizza is great—always fresh, cheesy, and flavorful. However, lately, the experience has gone downhill due to the new owner big rude guy (or employee) who seems to have no sense of customer service.
This person is loud, rude, and just overall unpleasant to deal with. He talks to everyone in a condescending and obnoxious manner, even the young kids from the nearby school, as if they’re adults who owe him something. Instead of taking orders with patience, he questions what people say in an aggressive tone, making customers feel unwelcome. I’ve even heard him snap back with comments like “Well, I’m hungry too” when people are simply ordering their food.
It’s really disappointing because the food is still good, but the attitude coming from behind the counter is enough to make you think twice before coming in. Hopefully, this changes because no one wants to spend their money somewhere they’re...
Read moreRIP BRONX SLICE.
Used to be my go-to spot. I was a loyal customer, always recommending this place because the pizza used to hit. But after today? Never again.
First of all, the staff is straight-up rude. What happened to the old crew? The whole vibe now is cold, unwelcoming, and just plain disrespectful. I have to explain my order like five times, and even then, it’s a toss-up if I’ll get what I actually asked for.
Let’s talk about that older lady up front—why is she staring at people like they don’t belong? The energy screams racism and colorism. If you’re Black or brown, good luck getting treated like a human being in here.
Save your money and your dignity. Plenty of other pizza spots that don’t serve you a side of attitude and...
Read moreHad my uncle go in asking for “4 slices” we noticed after opening the box he received 4 beef patties instead. We went back in to explain that my uncle does not know what beef patties are and actually wanted 4 slices but the guy behind the counter immediately began talking over us, insisting that he 100% asked for beef patties and raising his voice.
After we got so upset because he wasn’t allowing us to explain he told us to “shut up” and mocked my family’s accent when my mom try to explain that my uncle doesn’t speak English fluently and doesn’t even know what beef patties are. The worker said “yeah neither do you clearly”. SO RACIST and rude. Never...
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