Café Hestia — Restaurant in New York

This is the RUDEST experience I have ever had with an establishment since... ever. My bldg is located on 34th and 7th, and this Cafe Hesita is located on 7th btwn 38th and 37th.I ordered the food which is GREAT. However, when I met the delivery guy, he said "My management said that we will not deliver to here anymore because it's too far...". So I said that I was sorry and that I wouldn't have ordered anything if it was too far. I apologized and went about my business.

10 mins later, I received a call from a VERY rude woman saying "We can't deliver to you anymore and we won't because it's too far". I said that it was a 4 block difference which is about a 7 min walk from my building, and also that I didn't appreciate being spoken to in this tone or being reprimanded for the 2nd time about this when I already apologized.

She then spoke over me saying "Yeah okay, but..." and said that this order was re-routed to 3 different stores and she tried calling "100 times"... I never received a call or an email stating that they were trying to contact me, NOR would I have ordered if it was too far. I closed saying that I was never going to order from this place and let everyone know how they really treat their customers...

If your address is wrong on Seamless and Google and every search engine, that's your issue. Don't EVER contact a customer over a $8 ORDER and be rude about how far your delivery guy had to walk (.... all 7 mins of it....).

DON'T ORDER FROM THIS PLACE UNLESS YOU'RE...

Somewhat disappointed considering the foodie places in the area. There is certainly a lot of choice and the place is clean. But when I receive my meal in a plastic container with plastic cutlery, little disposable sachets of condiments and disposable cups / straws - I feel that New York hasn’t quite grasped the minimal impact that many other countries have adopted. This is not a reflection on Cafe Hestia, as they are following so many other places in regards to disposability of everything. I was hanging for some Udon Noodles which I ordered with chicken. Average. The cheeseburger my friend ordered with fries was again average. The fries over cooked or perhaps sitting in the warmer for a while. On another note, you can buy almost anything food wise here. Yoghurt, fresh fruit, crisps, drinks and so much more. There is an ATM in store as well. Seating indoors as spacious and comfortable. An expectation you’ll put your try and leftovers in the bin. Good disabled access. Kids would find this place fun. Central to Times Square and seems to have a good...

This place was absolutely awful. Me and my friends wanted to grab lunch after practice and we thought this was the perfect place to go considering the variety. Instead I found that the food was not only awful (I feel disgusting after eating it) but expensive (for such little amount), the place itself is disgusting (even more so than city standards), and the workers stare at you like you’re chopped liver. While checking out the lady was rude and tense, like my presence was a burden to her. She dropped my change and as I was picking it up gave a half hearted apology and called for the next costumer to come over. Like just give me a second to pick up the change that you dropped without shouting in my ear. I usually don’t do stuff like this but it’s been at least 2 hours since I’ve eaten here and I still can’t get over how awful it was. This is just a way to vent out my frustrations. And if you’re autistic like me you’ll probably find the environment...