Carroll Place — Restaurant in New York

We've always liked coming to this place when in New York, however we were met with a very rude front desk gal when we arrived at 11:00 a.m. Sunday. We could see they were still setting up but asked if we could possibly go inside, as it was 5 to 11:00 and very hot outside. She looked up, glared at us, looked at her phone, and said very curtly "we open at 11:00". It was 4 minutes until 11:00. So, we stood outside and waited for 4 minutes. Then another group walked in ahead of us and she seated them. Awesome.

I had made reservations weeks in advance as we were coming from out of country and specified we wanted to sit on the main floor near the front. We had experienced the back room before with a lot of drunk and 20 somethings in big groups, found it very noisy and uncomfortable and didn't want that again. She began to walk us through to the back which I said again that we did not want, as per my reservation request. There was nobody else sitting in the main area anyway, and she had just seated the group that walked in from the street ahead of us right at the front table that we had actually wanted. She told us that the seats at the front were generally "only for larger groups" there were 4 of us and the tables seated six. I was about ready to walk out as I'd already had enough with this person. But she rolled here eyes and told us we would have to leave by 12:45 if we wanted to sit there. I was very embarrassed as we were there with relatives from England and had raved about this place. I couldn't believe how rude she was considering the day had just started. I must add that this was not the person who was seating everyone as we left, just the person who was there for the first 20 minutes that morning. But I would highly recommend finding her a new position as front reception is not her calling.

Aside from that, the servers we actually had were really great and made up for the rudeness. The food was still very good, but I think that will be our last time going to Carol place...

Our reviews had over 52 million in the last 12 months. We do not get paid we just love to eat and have fun. We really love Carroll Place. Sitting next to the bar was MICK JAGER all by himself, but we were too star struck to say hello!!!! This was a not so busy Wednesday night. Crazy. This is the most fun place to eat and drink in NYC. Right down where are the bars and nightlife are but a stunning crowd in here that is lots of fun. Do not miss out on the food. The salt and pepper ribs app is a MUST HAVE. Super fall off the bone tender and great flavor. Note the small pizza oven that uses hardwood to give each pie a great flavor. All the pizza is fantastic. Go early on Friday and Saturday as it can get busy but DJ in the house about 9 pm and last until 3 or 4 am. We met 2 of the owners there and they took the time to show us around. Great drinks at good prices and the best bartenders in town. This place is huge with lots of rooms down and up. Note that there is a stage in the back room for live bands as well. Used to be called "Kenny's Castaway" for 40 years but changed hands 3 years ago and is even better now. Fun secret is the all you can eat and all you can drink brunch for a very cheap price. You sit down and they give you 2 hours of all the food and all the drinks you want. Do not drive home after that!!!! LOL. Two big thumbs up to this place. The manager Luke is a great guy and will make sure you have a wonderful time. Check out all of our reviews and look at all the photos below. If we do not like it we do no review it so all of the ones you see are places that are fantastic. Follow us if you like. We had over 52 million views in the last 12 months and we thank you for that. We don't get paid, we just love to eat. Be sure to click on "RobH" at the top of this review to see all of them and to follow us if you like good food and FUN. If we do a review it is...

The End: My brother and his girlfriend plan to return in the future and I would also totally return to this restaurant if I lived in the area.

The Start: Was given this address by my brother to meet up for diner as I passed through town.

The (+) Middle: 1. The Rosemary chicken was so tender, the meat practically fell off the bone and tasted so good! 2. I ordered a medium rare Gorgonzola burger and was presented with another tasty dish. 3. Tried a cut of the sliced steak which tender and tasty. Have I said the food was tasty yet? 'Cuz it was tasty! I've tasted better truffle french fries, but they still complimented our meals nicely. 4. The waitress was very nice and efficient.

The (-) Middle: 1. While I was disappointed that the waitress never refilled my waterglass which was empty most of the meal, it was my fault as I failed to notice the large green water-filled glass bottle at the other end of the table against the wall. 2. The dessert said "Gelato", but I've had Gelato and this tasted like ice cream. Ice cream is tasty, but should be labelled as such. I could be wrong, but I'd be surprised. 3. The music was a bit loud. My dinner companions laughed when I mentioned this as it had been even louder before I arrived they'd already ask for it to be turned down (Which CP was nice enough to do.) The Final: The food was so good I was more than willing to gloss over the (-)'s. Very impressed.

Oh yeah; -Be careful entering the restroom door; there are stairs directly within which lead down to a single coed, multi-stalled bathroom. I almost fell. -Definitely call ahead to check for ADA accomodations I might have missed seeing. -Brother ordered pizza. I thought it was "ok", but he polished off the whole thing. -Brother...