George & Jack's Tap Room — Restaurant in New York

Gender Harassment I initially had a nice time here - the bartenders and security guy at the entrance were nice. However, things took a turn for the worst with the bathroom situation. There are three single use bathrooms (2 across from each other and one in another corner). One says women, one says men, and one says women and men or something like that. I was waiting in line and ended up using the women's room since it was the one available. When I exited, some guy (who I thinks works there?) accosted me and told me I had to use the men's room. I told him it doesn't matter because all the bathrooms are single use. He said "well here it matters." I then said he didn't know my gender and he scoffed at that. Later that night, I went to the bathroom again and happened to use the women's room again because it was the one available, and again the guy harassed me when I exited the bathroom (I ignored him this time). I'm not sure why this bar has a bathroom policeman to tell people which bathroom to use. What he was doing was also illegal - It has been illegal in New York City to discriminate against an individual on the basis of gender identity or expression, including denying access to bathrooms, since 2002 (this is from the NYC Human Rights website).

If he was there to stop people from using drugs in the bathroom, then he failed because I saw multiple people exiting a bathroom a few different times. Also, I saw at least one visibly trans / gender nonconforming person at the bar - I would hate to think that the guy was harassing that person too. He was working on Saturday night, February 10th. I will absolutely not be coming back here. He needs a sensitivity training...

Those CHILDREN of bartenders with their entitled bratty doo-doo trash attitudes make this place unbearable!!! Mainly this little girl with little big glasses (and a chubbier one with tattoos all over). She is the epitome of brat child. On her phone and you have to ask for her, takes her time, AND has an attitude. I ATTEMPTED to resolve a situation in which I left my tab over night and they added extra drinks on it. I bought 4 drinks and they charged me for 10!!!!

I attempted to talk to her like a normal human-being but NOPE she wants to jump out of her skin and start yelling for no other reason than she's her. I would use names but they would not give me their names. Probably because they're bratty children and know they were in the wrong.

Moving on trying to resolve the tab with the problem another dude steps in and he essentially blames me for being drunk and not remembering how much I had to order (c'mon fam! really?!?), then told me other people probably ordered on my card. I'm like HOW?! Don't I need to present to order drinks on my card etc.. etc..

Now the bodyguard is talking to me because he's actually the most mature and cool person in the place.The owner didn't help either he just watched. I ended paying triple the amount of my drinks (which I will definitely be disputing) in order to just get out of there to keep my mind at peace for the rest of the evening.

Yelp should really consider a negative star system or something. I wouldn't waist a second to lower my review.

Save your troubles and your pets from these children by going to another bar where humans work and will treat you as such. And God forbid you leave your card...

Subject: Incident Report: Unpleasant Experience with Bartender

Dear George and Jacks Tap Room,

I hope this message finds you well. I am writing to bring to your attention an unfortunate incident that occurred during my recent visit to George and Jacks taproom. I believe it is crucial for management to be aware of such occurrences to maintain the reputation and inclusivity of your establishment.

On 12/2/2023, around 10PM, my friends and I experienced an incident involving one of your staff members, specifically the bartender on duty(tall white balding man). Regrettably, the encounter was marked by rude and racist behavior directed towards two women of color who were part of our group. The comments made and the overall treatment of these individuals were not only offensive but also completely contrary to the welcoming atmosphere that we expect from George and Jack taproom. I believe in the importance of fostering an environment that is inclusive, respectful, and free from discrimination.

I understand that incidents like these may not reflect the values of your establishment as a whole, and I trust that you take such matters seriously. It is my hope that you address this issue promptly by investigating the incident and taking appropriate action to ensure that all patrons feel comfortable and respected in your establishment.

I appreciate your attention to this matter and look forward to hearing about the steps taken to prevent such incidents from happening in the future. Thank you for your time and commitment to maintaining a positive and inclusive environment at George and Jacks...