Hana House — Restaurant in New York

At first, I thought I stumbled upon a fusion Korean restaurant, but surprise! It’s an event space that’s all about venue rentals. We hosted a memorable March 1st event there, and it’s safe to say we’ll be reminiscing about it for ages. The audience loved it too, asking how we found such a trendy spot after the show!

Here are the highlights:

Catering Freedom: As an event planner, I was thrilled to hire our own catering and use the kitchen. No more “great venue, terrible food” dilemmas!

Convenient Location: Just a minute from subway lines 4, 5, and 6. Perfect for those who prefer public transport over a magic carpet ride.

Great Layout: The first and second floors are connected, and you can overlook the central hall from above. Perfect for those dramatic moments when you need to capture the audience’s attention!

Accessibility: An elevator and gentle stairs make it easy to bring guests upstairs. No one’s getting stuck in a stairwell here!

Spacious Capacity: Depending on your table setup, it’s ideal for parties of 100 to over 300 people. Bring your friends, family, and maybe a few friendly strangers!

Outdoor Waiting Area: When the weather’s nice, there’s a spot at the entrance for guests to wait or line up. No one likes waiting in the rain!

Parking Tips: Street parking is like a game of hide and seek—good luck finding it! I recommend the nearby paid lots instead. Less...

Bad customer service and communication. Their restaurant website accepted my order, and I went to pick it up. I was told my order should not have been accepted because they were planning for an event, and I was offered a deal to cash in at the beginning of the week. I came in as agreed to, went back to the same person who offered me the deal due to their error, and he then told me there's no cooks again, and I could come back again ANOTHER week. I said no, and I received my money back. Bad customer service to give customers the run around, just because the people you employed or the events you signed up to do are causing issues for you to deliver on good service. Thank goodness it wasn't a big order for which I needed compensation. Will never go back. I don't recommend this place at all. Please order food...

Update: I came in the next day and the manager said he processed a refund and he gave me lunch on the house. Apparently a technical glitch allowed me to order when they are closed. I appreciate them making it right. I enjoyed the food, especially the tofu and vegetables with brown rice which was served promptly and piping hot. I wasn’t as impressed by the fries but many reviewers seem to enjoy them so maybe it’s a matter of taste.

Original: Ordered for pickup. Walked over with wife and kids and the restaurant is closed and there’s a church service going on inside. No one answers the phone and there’s no instant refund like Seamless. Hopefully I get my money...