He He Cha — Restaurant in New York

I have been here many times and the drinks have always been fine, but today was really bad. My drink came out with the lid floating above the cup by about an inch because the staff had put more ingredients than fit into the cup. Sticky boba went everywhere when I tried to close the lid take the drink with me.

I cleaned it with tissues (why was I doing this not the staff?) but the cup was still sticky and gross.

I asked twice for a second cup so I wouldn’t have to carry the sticky cup and two staff refused. I left, not having gotten a drink I could carry with me and short ten or so dollars.

The staff shouldn’t serve a drink unless it can have the lid closed and be clean. I...

Terrible experience. The drinks were awful and to top it off the owner could not allow an exception to their “policy” to even exchange the drink I barely dipped because of how catastrophically abysmal the drink was. Please social distance yourself from this place, it’s worse than the pandemic

Worst experience I’ve ever had with a boba spot. They have a limited amount of awfully astronomically philosophically trinomolically hehebolically trashopoligy atrociounology milkdudolichy lactoceinlorency paintodrinkhoribbly tasting boba topped with the worst customer...

If your employee is not well trained, don't let him get on the job. I thought the egg would be fine in ten minutes. But it took him thirty minutes to make two eggs, and the finished product was not delicious. He made it but he just put it aside until I got tired of waiting. I couldn't understand what he was doing for so much time. Even if I can understand that you want to do your work "carefully", customers don't have so much time to wait for you. You have seriously affected my future plan.

Anyway, I will never visit this store again....