Jay St. Fresh 99¢ Pizza — Restaurant in New York

Today: Aug 31, 2023. They deserve zero stars.

I requested a beef patty and waited patiently while the client behind me was actually fussing. She complained about having to wait for just second until her turn. Then to my surprise being the quiet patient customer— The unkind and unpleasant man up front circled with a green marker in the photo attached — placed a beef patty inside the oven. I looked at my clock, it was at 5:50pm

…. After tending to only one customer to give them 1 slice of pizza, he then took out my soon to be beef patty at 5:51pm. No joke, I nicely in a calm voice said to him, “It’s not ready yet, I looked at my clock and you only put it in there 1 minute. The last time you gave it to me that fast it was cold on the inside” To which he looked at me, mumbled things, took the beef patty out of the foil he was going to wrap it in and put it back in the food display stand.

— He said we are too busy ma’am, and I said no problem I’m waiting patiently. You could just attend to other customers and get back to me later after it’s hot, offering him a solution because I actually care more about solutions. — He looks away, ignores my easy request as a customer, and proceeded to take time to tend to other clients. I looked at his teammate and said, can someone else help me then? (Couldn’t believe I actually tried to give him or them a chance) his teammate heard me, gave another client pizza, then looked past me and walked to the back.

Then I said calmly still “Oh, It’s because I’m not one of your people right?” Duly noted. And walked out to share with you my beautiful review here of the types of people that make us Brooklynites have a bad wrap.

Customer Service is not their priority here, especially when you’re not their same ethnic group.

Interesting enough, he quickly serviced the fussy client I mentioned earlier, with her pizza and all. Next time, I may come in there yelling and fussing, perhaps then I would have a beef patty in my hands and belly right now. 😌 if you like terrible customer service from people who only want to just take your money and go, here is your best chance at this pizza place.

Meanwhile, the 99 pizza across the street owned by their “brothers” next to the store who actually take the time to warm up my patty while attending to OTHER clients in the meantime, will be getting my money moving forward. I care to support my local community businesses, but NOT...

I recently visited Jay St. Fresh 99¢ Pizza, and while the pizza was great, I was a bit disappointed by the price. The name of this place is quite misleading, as a slice is now $1.50, not the advertised 99¢. Thankfully, I checked the reviews beforehand and brought enough money from my car, but it’s something to be aware of.

That said, the pizza itself was delicious, just as I expected. It definitely lived up to the quality I was hoping for.

I’ll probably come back, but I really hope they update their name to reflect the actual price. Otherwise, it’s a bit of a bait-and-switch situation which I don't typically like supporting. If you’re aware of the price difference, though, it’s a solid spot for a tasty and...

It is what it says it is. Don't get cute like I did and order anything other than the cheese or pepperoni and cheese. Those are really good and even better for the price. The beef patty should be skipped, a sad Napoleon to the excellent Jamaican beef patty place that was here forty years ago, and the spinach and mushroom and Olive aka the vegetarian was terrible. I asked for a fork (with which I planned to scrape it off )and he dug around in a bag outback by the sink, fished out a fork, rinsed it and...