Ketchy Shuby — Restaurant in New York

Worst dining experience I've ever had in NYC. This place will be closed within the year. I'll list my qualms below.

1. The drinks are disgusting. I sent my first one back because I was floored by how bad it was. I had lost faith in the bar at that point so I requested a Casamigos on the rocks as a replacement. Clear as day and 100% positively: the drink was NOT Casamigos. I wouldn't even deign to say that it was bottom shelf tequila. I could not even drink it; honestly, it tasted like poorly homemade tequila. Keep in mind--these drinks are $24 a pop. Diageo should probably pay this place a visit if they're selling random alcohols under the guise of the Casamigos name.
2. Service was terrible. Our waitress rushed us, did not bring out drinks for 20 minutes (for context, appetizers came first), and was unapologetic about the poor drinks and the wait. No personality or engagement with tables, did not even introduce herself. Busboy was pushy and seemed bothered when I tried to help him move stuff around the table so he could put our plates down.
3. Food was a CRIME. The only thing that was good was the tuna tar tar. By good, I mean edible. The caesar salad was lackluster. The korean fried chicken sandwich was truly terrible; the chicken was chewy and boney and just poor quality meat. The bread had no flavor, nor did the sauce, and the curly fries were store bought, frozen fries. It was the worst meal I have ever had in NYC. I can't even believe they've managed to stay open with all of the options the city has to offer.
4. The music was terrible. I would compare it to the music you hear in an elevator going up to a club, and NOT the cool kind. No lyrics, no personality, just steady beats that wouldn't appeal to anyone.
5. I would sooner go to legitimately any restaurant in nyc before I ever came back to this place. I'd rather never...

We came to Ketchy Shuby excited to experience the lounge that’s been hyped all over TikTok. What we encountered instead was unprofessional, chaotic, and frankly, discriminatory.

At the door, there was a bouncer along with a few unimpressive promoters who seemed more focused on sizing up the women in line than managing a fair entry process. It was clear they were selectively letting in certain girls—some with promoters, some not—while others, like us (POC women, I should note), were overlooked despite being dressed appropriately and having ample nightlife experience, around the globe (I should note again).

To make matters worse, we witnessed the promoter attempting to usher in a group of at least 10 clearly underage girls. The bouncer initially expressed frustration but eventually allowed them all in, which was concerning and irresponsible.

When we were finally let in, we were sent in circles trying to figure out wristbands and stamps. I politely tried to get the attention of the man outside in charge of stamping (a tall man, in his 50s, with a long, unkempt ponytail, who seemed to be a manager), and when I said, “excuse me,” he sarcastically replied, “you’re excused.” That kind of dismissive, condescending response to a respectful inquiry (that wasn’t even made yet) is unacceptable, especially from staff at a supposedly upscale venue.

We decided not to spend our money at an establishment that is so poorly run, overtly pretentious, and, quite honestly, racist in its entry practices. Take this as your warning: Ketchy Shuby is not it. Go to Brooklyn, leave it for the superficial and underage basic...

My girlfriend and I found this place on Instagram for date night. We thought, dinner and drinks and then we have an amazing club downstairs? How perfect! ..WRONG.

I’ll be honest, the food was good. But this place left us with a bad taste and ruined our night out in the city. The waitress hyped up the club downstairs while we had dinner and told us we can get our stamp from the front desk. The staff also performed a show at 10:30pm to get the “party” started. It all looked great and we decided to get more drinks. We then pay for the bill and head to the front desk for our stamp. The front desk tells us that we need to talk to the bouncer outside.

My girlfriend is wearing a short dress and we are now both outside waiting in the cold to find out that even though we just had dinner at the restaurant, we cannot get into the club without another set of reservations. We never felt so disregarded after literally just spending $250+ on dinner and on top of that, being hyped by the staff for the club. In such disbelief, we decided to walk back to our car in shock and go back home.

We have been to other places in the city with a similar concept of dinner and club (TAO Downtown) and were not treated this way. While the food is good here, there many other places in the city with great food that will not ruin your night out in the city and leave you with a bad feeling in your gut.

Wish I read the reviews of this place earlier as many seem to have experienced the same. I hope this review saves another couple’s date night...