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The lady at the register who takes phone orders rarely gets them correct. It seems like she doesn’t fully understand or repeat what is being ordered. As a result, the delivery driver often has to come back to drop off missing items or correct mistakes, and then has an attitude on top of it. This is not the customer’s fault, accurate order-taking is essential. Please take the time to listen carefully and repeat orders back so this doesn’t keep happening.
Additionally, some prices on the menu don’t match what’s listed online or what the register rings up. The food itself is very good, but these issues make the experience frustrating. The previous person who took orders did a...
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Ive been eating at this restaurant for nearly 15 years but yesterday when I visited and was treated so badly by the receptionist at the register. She ignored me and didn't even address my presence while she took care of arbitrary things like looking at recites and walking back and forth. One of the cooks noticed and had to take my order. I then noticed as she came to life when new customers entered and she gingerly took thier orders. Even after my order was ready she continued to ignore my presence and again the person from the back had to ring me up. I don't know if she just didn't like my presence or if she was racist but I will never spend my money in that...
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I ordered the Mongolian beef from the chef special I tried to try something new but I should’ve known better I was hoping the price would reflect the quality but unfortunately it didn’t this is supposed to be beef but idk what meat that is the meat was white like chicken breast and was discolored with a reddish color as if it wasn’t cooked all the way The host offered to exchange my food but I only ordered chicken wings and fried rice and they refused to refund me the difference at first after a little back and forth they agreed to refund me as long as I returned my previous order. What I will say is they sent out my new order very quickly and there was no...
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