I had a very negative experience at this restaurant. The staff were rude and unwelcoming, and the customer service felt deliberately discouraging. Prices were inconsistent and seemed to be changed arbitrarily, which comes across as dishonest and unfair. One incident the chef stated there wasn’t enough quantity to make 2 SMALL QUANTITY plates!!! He still persisted to make the plates after we stated no thank you ; i specified no meat and yet he still made an attempt to charge us $50 bucks for less quantity! NOT ME!!!
It’s disappointing to see a business treat its own community with such disregard. Instead of fostering support and pride, the atmosphere was hostile and unkind. I believe in supporting restaurants that uplift and respect their people — unfortunately, this place does not reflect that. Food is half way decent but the people, even the chef, - people are SO NASTY WITH SUCH NASTY ENERGY!!! Instead of accommodating to customers needs a nasty lady wanted to overcharge me a different price the very day after and then ask if I wanted it?🤮This is where people spend their hard earned money! If you spent your last and you needed some good where you support them daily they would say no and leave you hungry! If it weren’t for the customers places like these would not exist and I HIGHLY DOUBT AFTER COVID THIS PLACE WOULD BE OPEN IF CUSTOMERS KNEW HOW DISGUSTING THEY ARE!! THE WORST CUSTOMER SERVICE IN NYC!!🤮
I cannot recommend dining here, and I encourage others to support establishments that value fairness, respect, and genuine...
Read moreThe only jerk chicken spot I feel confident in in Manhattan is Simply Natural Grill, but that dude only comes out in the Spring/Summer as he brings his grill out on the street and does God's work.
I did my best to crowdsource a good jerk chicken rec from my Instagram story, and the overwhelming favorite was Peppa’s Jerk Chicken.
We took the bus up to 28th street, and arrived at what felt like the promised land for a jerk chicken plate: Bob Marley on a Jamaican flag, tin wall panels spray painted with scenery of the homeland, employees slightly rude with thick Jamaican accents, etc.
We both got jerk chicken plates with rice & peas and plantains. I was beyond hopeful to have a new year round jerk chicken spot. However, my hopes were stabbed in the heart when I took one bite of the plantains. These were legitimately the worst plantains I’ve ever had. I couldn’t even believe they served us these. The plastic fork couldn’t even penetrate the surface of the fried banana, they must have been sitting for DAYS. I wish they just told us they were out of plantains.
The jerk chicken and rice & peas were actually really good, but plantain-gate just left a bad taste in my mouth.
IG...
Read moreBeen there few times and gave them the benefit of the doubt. It’s mainly bones they serve jerk with skin on it. A ton of hard chicken back pieces filling up the container that shouldn’t even be served and very boney legs and thighs, if you lucky, some cheaper grade meat. It’s like you pay $23 for a big box of jerk chicken back bones with skin fooling you with very little meat there. The customer service is rude also and especially if you’re not Jamaican or you know what . You’ll wait in line an some random African uber eats pick up guy or yardie will walk in and they will serve him and go through What they have and don’t have with the customer and delivery guy with the phone To his customer over you. Then take that order you think it’s your turn and will just go to the back sand start dancing or singing. This place is mainly surviving for nyc tourists . Never again! I’ll go Brooklyn or Queens for...
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