Profit Chinese Restaurant II — Restaurant in New York

My order came soo late that I missed my lunch break. I was given a delivery estimate. I called 5 minutes after that to check on the status, the man who answered said that it was out for delivery. I am three minutes away, basically just across the street, I just didn't want to go out in the cold. Ten minutes later I'm still waiting, so I call again. The same man answers and said it's out for delivery. I comment that he said the same thing ten minutes ago and he began to yell at me that he doesn't care, this is his last day he's quitting anyway, and hung up on me. I called him back 5 times and each time he hung on on me saying to cancel the order he doesn't care. I asked to speak to the owner and he said well he's not here and hung up again. So here I am, working from 8:30am to 6:30pm with no food because of this jerk. Maybe I'll order here again when they hire...

Theyre busy. Anyone commenting on the staff being unfriendly is obviously missing the fact that these guys are very busy with takeout orders. Most of the places in this area are.

The dumplings were actually okay. But I get the impression that the menu is hit or miss. For instance, the sesame chicken was mostly bread. Unless you're stuck in this neighborhood I can't see spending the time to find the five or six dishes they make the best.

I totally understand given the location you're going to pay more. But if you have the option to wait until you're in an area that's more reasonable for better quality food you should probably hold out.

The service was fine the guy was quick and to-the-point which some people may mistake for Bad Manners but I see that they're extremely busy.

If this restaurant took the time to Source better quality food, they would see...

I guess like many restaurants, it's hit or miss at times. Normally this place is a hit, and I looked forward to going back there. But tonight sadly the peas in the pork fried rice were undercooked and the beef and snow peas was chewy and tough. I think it's been better historically on weekdays. In my experience anyway. Still, pretty much always better than the other Chinese restaurants in the neighborhood. Except for maybe Profit 2 (a few blocks away). I just recently noticed that they don't give out fortune cookies anymore. Maybe they never have! But I miss them. My girlfriend doesn't like this dish because it's served with gravy, but I love the Pork Egg Foo Young here. Reheats really well, too which is good because she won't eat it and I'll...