UPDATE: I reached out to the restaurant and they were very responsive and apologetic and compensated for the shortcomings.
/////////////////////////////////////////////////////////////////////////// The experience is sheer annoyance.
As a past restaurant employee, I'm well aware of how stressful Mother's Day brunch can be for everyone.
However, if you take a reservation for a party at 3 pm for brunch, you should be treating your guests the same as you any other reservation. Especially after you have sent a text message confirming that we are the last seating of the day but ”rest assured you will have plenty of time to enjoy your meal".
You do not, at 2:55, tell part of our party that the order has to be in by 3:00 because the kitchen is closing at 3:00. That is some B.S.
If you're closing the kitchen at 3:00 then you should not take reservations at 3:00. If the kitchen doesn't close at 3:00 you shouldn't tell your guests that it's closing at 3:00.
You caused a lot of stress for my party and especially those of us who were not even there yet. Yes, It is normal, especially when dealing with the eldery that people could be a few minutes late for their reservation.
Also, your staff was not all on the same page about when the order had to be in. SMH... Have a policy, train your people and stick to it. Maybe stop taking reservations at 2:45 and close the kitchen by 3:15?
You can see where our meal started with a bad taste from this experience.
As far as the actual dining experience, it was hit and miss.
Our main waiter was very hospitable and gracious.
The lemon poppy seed donut was definitely the best of three. The chocolate cream was decent. The donut on the peach donut was kind of tasteless and filling was very runny for a donut like it wasn't quite cooked enough.
The pizzas were both very good.
Our table really enjoyed the asparagus vinaigrette on the burrata.
The avocado gem salad didn't have any avocado on it. This was remedied by the kitchen and they did comp the salads which was nice of them.
Initially, we could not find the croutons on the Caesar salad. I did ask someone if they were supposed to be croutons and they said no. Then we found a few hidden ones. When I told him he said he was the busboy and what does he know? The answer from the beginning should have been I don't know.
Very Good Burger.
The salmon benedict while generous was a little bit cold and the bread was soggy.
The burnt cheesecake was stunning.
On its own, the olive oil cake was dry but the blueberries and the buttermilk ice cream help sort out that problem.
The passion fruit tea didn't really taste like passion fruit. The tarragon and mint tea tasted like a very weak Arnold Palmer. The tarragon was not...
Read moreI recently had the pleasure of visiting Upland Restaurant, and I must say it was an exceptional experience from beginning to end. This hidden treasure truly offers a culinary haven, where every detail is meticulously perfected to create a memorable dining experience.
From the moment I stepped foot inside, I was greeted with a warm and inviting atmosphere at Upland Restaurant. The fusion of modern sophistication and cozy charm in the decor set the stage for a relaxed and enjoyable meal. The attention given to every aspect, from the elegant table settings to the captivating artwork, was evident throughout.
Now, let's discuss the food! Upland Restaurant's menu is an exquisite celebration of flavors. Each dish is thoughtfully crafted using the finest ingredients, resulting in a harmonious blend of tastes that will leave you yearning for more. The culinary prowess and innovative techniques of the chefs shine through in every mouthwatering bite. Whether your palate leans towards seafood, vegetarian delicacies, or succulent meat dishes, Upland offers something to satiate every craving.
During my visit, I had the pleasure of indulging in their signature dish, the roasted cauliflower steak, and it was a revelation. The cauliflower was cooked to perfection, striking a delightful balance between tender and crispy, while the accompanying sauces and spices elevated the dish to new heights. It was a true explosion of flavors that left me eager to explore the rest of their enticing menu.
In addition to the delectable cuisine, Upland Restaurant provides impeccable service. The staff members are knowledgeable, friendly, and attentive, ensuring that every need is met with genuine care. They are more than willing to offer recommendations, address any queries, and create a truly personalized dining experience.
To complement the extraordinary meal, Upland boasts an impressive selection of wines and cocktails. The sommelier's passion and expertise shone through as they guided me through the diverse wine list, helping me find the perfect accompaniment for my meal. The drinks were skillfully crafted, adding an extra layer of enjoyment to the overall experience.
In conclusion, my visit to Upland Restaurant was an absolute delight. The combination of exceptional cuisine, inviting ambiance, attentive service, and an extensive beverage menu provided an unforgettable culinary journey. I wholeheartedly recommend Upland to anyone seeking an extraordinary dining experience. Whether you're celebrating a special occasion, enjoying a casual night out, or simply desiring a remarkable meal, Upland Restaurant is the ultimate...
Read moreWe stumbled upon Upland on our most recent trip to new york, and it immediately became our favourite place to dine.
The ambiance is busy and light without chaos as the servers danced through the patrons coming and going. The service and food were ridiculous in how stellar they were. Their pricing is inviting and their brunch menu was elegant, sophisticated and modern. In fact, so too is their lunch and dinner menu. The buttermilk pancakes with the rhubarb-strawberry compote might sound simple. Still, simplicity handled well becomes sensational when you know what you’re doing, and they do. The pancakes were fluffy and delicious, heavily surpassing what we imagined them to be. The California Breakfast Bowl was sensational. With a swoosh of sweet potato that added to the already gorgeous presentation with a light and delicious garlic butter coating as the scallions, peppers, and other wonderful ingredients dazzled the palate. The Spanish Octopus salad we had for dinner was amazing, and the Burrata salad with seared salmon was so good we didn’t speak, thoroughly engaged in the culinary delights placed in front of us.
Their desserts were equally stellar, with Upland “Nutter Butter” oatmeal peanut butter cookie and peanut butter cream appearing on each server's tray as they hurriedly delivered it to their respective tables. The Chocolate Budino was sensational in flavour and texture and can comfortably feed two. The Carrot Cake and Strawberry Shortcake Sundae were stunning and, again, perfect to share.
Our servers were beyond attentive yet intuitive and not the least bit disruptive. A shout out to Louie. I appreciate considerate service. The smallest details were addressed without asking, making for a stellar dining experience. The energy of this establishment is charged with magic, and the chef clearly intends to satisfy their patrons as each meal was gently coated in experience and love. Only food that is truly invested in during preparation to the degree that theirs is has that je ne sais quoi, and it’s clearly there. Their general manager Ben Park and his staff echo the sophistication and jubilant disposition Upland naturally possesses. No pretence, only welcoming sunny vibes to sit down and enjoy on the chilly spring evenings and days we visited.
Upland is beyond a five out of five or even a ten out of ten. Their uniqueness is inviting and they go over and above with ease and grace. It’s simply stellar. Upland earned our patronage in too many ways to describe, and I highly recommend it. Be forewarned that it’s impossible not to return once you...
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