Its been a big change in quality of service, but today really the person that was on front line and in charge have in his hand the power to help and make my family and my self enjoy the food but he decide not to do it. Was an error in door dash app and he decide to decline to remake my food and make me walk away with the food that way after my husband surgery. Spanish speaking, yes he was latino just like me, but that can happen, people can decide who they help. Thanks, for sure you will read this review.
6/26/2024 Yesterday after the situation that a mention before, was call from the owner, heard the voice mail and did see that he help me getting my refund and appreciate how he quickly responded. Understand that the owner care about us the customers and will keep coming and support this business, thanks for your response. It really means a lot. Honestly understand the employee, was door dash error , but he can make better choice that send me with the food just like that . Thanks again To the owner, you make a...
Read moreThis place is anything but busy and what I mean is, there is 7 workers. 3 on grill. 1 we waited to take our order but they had to find them in the freezer to do so. As we wait for our food I had to ask for someone to clean off a table. All of thr tables were filled with drinks and crumbs. Under the tables were full of fries. The 1 worker who is half way cleaning has spent 30 minutes just walking around. Nothing is being done. See pics for what I see.
The bottom of my burger had food on it so I'm concerned if the surface was cleaned first. The drink machine was nearly empty.
Over all I liked the fresh fries and hot food but come on. If u aren't busy pick up a rag and broom. I should know I have 10 yrs of...
Read moreDid someone say potatoes, potatoes, potatoes? I just can't get enough of those potato fries they cook. And not to mention the enormous amount of overflow the put in once bagged. I always start myself with a hand full of peanuts followed by by nice sip of root beer pop. Now my eyes are getting big in anticipation of the world's best triple burger top with all the fixings. Slowly I dive into it tasting the burger what seems like through my nostrils. The aroma is soooo strong you must take a deep breath make it through the bite. One more sip of root beer now I can sit down lol. This is a good place to...
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