Cold Stone Creamery — Restaurant in North Carolina

Cold Stone Creamery offers a unique and enjoyable ice cream experience that sets it apart from typical dessert spots. The core concept revolves around the "Cold Stone" itself—a chilled marble slab where your ice cream is blended with a variety of mix-ins. This not only ensures a creamy and consistent texture but also allows for a highly customizable treat.

The flavor options are extensive, ranging from classic choices like Vanilla and Chocolate to more adventurous selections such as Cake Batter and Peanut Butter Cup. Their mix-ins, which include candies, fruits, and nuts, provide endless combinations, catering to nearly every palate. For those who prefer less sweetness or have dietary restrictions, Cold Stone also offers a selection of lower-fat and non-dairy options.

One of the highlights of Cold Stone Creamery is the theatrical aspect of the preparation. Watching as the staff mix and incorporate your chosen ingredients onto the cold stone is an engaging part of the experience. It adds a personal touch to the process, making each visit feel like a special event.

The ambiance of the store contributes to its appeal. The vibrant and upbeat environment complements the playful nature of the menu, creating a welcoming atmosphere for families and friends alike. Service is generally quick and friendly, though wait times can vary depending on the store’s location and time of day.

However, the novelty and quality come with a price. Cold Stone’s treats are on the pricier side compared to traditional ice cream shops. Despite this, the customization and freshness often justify the cost. For those who value a tailored ice cream experience and are willing to spend a bit more, Cold Stone Creamery is a delightful destination...

Hello I wanted to edit this review...the management has reached out to me and assured me that they have trained all staff and have been so kind and understanding! I was given a refund also but the most important to me that others do not experience any sickness from allergies or the like ..again the management was sooo understanding and helpful. Going to be going back and any business willing to make it right is unusal so I appreciated the willingness to teach their staff!!!

I'm very upset right now. I ordered the lite vanilla ice cream and I questioned that it was empty at the usual location. He assured me it was the lite ice cream. I eat the same there always because I have issues with sugar and this time I got violently ill vomiting because it was NOT the lite sugar! There are serious reasons people order low sugar. Besides that he slopped it in a bowl without asking if I wanted anything in it. I can have only berries and when I asked for strawberries he slopped it on the cold stone where previous ice cream had been and didn't clean it up so I had something chocolate in it also... Really the first experience there with this...

Ice cream is good but the staff good god. I was getting rice fun and while waiting decided to grab some ice cream to take home for desert so I was looking at the pre made cookie sandwiches and when I was ringing up she said I noticed you grabbed the back one (out of 3 possible selections) but we put our freshest stuff in the front. I said that doesn't even make any sense what are you talking about. You mean u just push the old stuff to the back when restocking, and the she said ya. The crickets........and then she said oh actually no don't listen to me we do rotate it up. I was laughing at this point.....um ok then. The ice cream was good but for the price you can find better ice cream in Mexico. I do t know who owns this franchise but you might wanna spend some more time in there, and maybe put one adult in with all the high schoolers that...