BIGGBY COFFEE — Restaurant in Ohio

Very frustrated paid 7 dollars for a small cookie butter coffee and when I sip it tastes like a dirty sock they put sprinkles instead of the syrups on top of all of our drinks when I ask were my syrup is for my drink the answer was they like to put sprinkles on top but that's not what was ordered in top of the fact it was my birthday and I already had to pay for my birthday drink since I was never sent my coupon I was kind to the staff but still received sass for asking for help not even a happy birthday when walking out the door after having a rough time… kinda rude just all over not cool… I'm young and usually don't go all Karen mode unless its really bad but please tell your workers to stick to the way the drinks are supposed to be made I get that decorating can be fun but I don't like paying seven dollars for a drink and not even getting...

This was my first time trying Bigby coffee.

The staff was very nice and let us take our time looking at the menu and answering any questions we had.

I got the honey, cinnamon, vanilla latte, iced. The cashier warned me that it wasn’t very sweet and that they could add extra of the flavors and sweeteners if I wanted. It was sooo good. Not even a hint of bitterness and had the perfect amount of sweetness without being overly sweet. Even when the ice melted, it was still good and didn’t lose its flavor.

My mom got a hot coffee with hazelnut and couldn’t taste the hazelnut at all though.

Nice and clean inside as well.

Definitely will be trying Bigbys again. Hopefully the one by me is as nice...

I have to again recognize this Biggby location. Not only is it my favorite store, but as they know my favorite coffee. The coffee and service are phenomenal. From Sophie to Emily or Julia and Amira, they always take care of me and know who I am and what I order. They are quick, kind, welcoming, and always spot on when it comes to my drinks (which they know by heart now). Great location and great staff, and while all the Biggbys are awesome, this particular store really puts a shine on the company and is well worth driving a little out of your way to go here. As always, thanks to everyone there! I appreciate...