Pizza Hut — Restaurant in Oxford

I ordered two pizzas online. I arrived 15 minutes later than the specified pickup time. There were 6 people in the tiny lobby ahead of me. Absolutely no room to social distance. The monitor showed that my order was ready. The cashier asked my name three different times and I watched her put an order in the warmer. She had a lengthy conversation with an off duty employee about his broke down car, but apparently she couldn't work and talk at the same time. After 15 minutes, she removed the order from the warmer and handed it to me without saying a word. My order had been sitting in the warmer the entire time. Since there was no room to check the order in the store, I took it to my car and opened the boxes. My pizzas were wrong. There was supposed to be green olives, but they were black olives. At this point I am 30 minutes late, so I said forget it and went home. The pizzas were cold and had to be reheated in the oven. The crust wasn't cooked as thoroughly as they normally do. The entire experience was bad. I will not step foot in that location again. I will buy my pizza...

I ordered a pizza to be picked up, large hand tossed double pepperoni, pretty simple. I also ordered cheese sticks and a 2 liter. Having worked for PH before, I can tell the breadstick dough was made improperly, it was incredibly thin and not thick and fluffy as it should be. Then for my simple pizza, they put hot honey on it when I did not request it.

I attempted to call the store back after I got home and found the poor food quality but they would not answer the phone. I got connected to the call center twice, and got through to the actual store twice, both times I was put on hold for 10+ minutes.

I will say that the workers were nice and the atmosphere seemed pleasant. I just wish they didn’t mess...

If I could rate 0 stars I would. I ordered pizza at 4PM, I waited over 3hrs and never received my order. When I walked in she(Alisha-Manager)never asked my name, she told me they are running behind and she would call out names as the food came out. I waited patiently on my name to be NEVER BE CALLED‼️ I finally got up to check on my order and the young lady at the front immediately walked to the manger, stating she had been calling my name and I never answered. Me and the other Ladies that has been sitting with me as well waiting stated she never called my name as well. Here it is 7PM and I dont have a NOT ONE PIZZA‼️ She’s was very RUDE AND UN PROFESSIONAL I WOULD NOT BE...