Bongo Johnny's Patio Bar & Grill — Restaurant in Palm Springs

I read that the Patio is Dog friendly so I wanted to check it out.. Trying to find a host to seat you is like a scavenger hunt. Not one employee acknowledged me. If your going to be dog friendly then you need a host stand OUTSIDE! I was told I had to go back down the stairs and up the other side- hey guys maybe mention the elevator? It's useful if you have an older dog. I was sat next to a bucket of dirty mop water -that my dog tried to drink by the way. I ordered the French onion soup that was my first mistake. I then ordered the French dip it came Literally 1 minute later with nasty dry overcooked lunch meat, slightly moldy tasting bread and undercooked fries. The Manager agreed it looked unappetizing and offered to replace it. I ordered chicken strips and asked for them crispy since the fries were barely cooked. I got chicken strips and fries- which I didn't want- I just wanted the chicken strip appetizer, the Manager should know to clarify if you want the app or meal. I waited 15 minutes for the chicken strips and the fries I didn't order were undercooked again. The busser took away my cup of soup without even asking if I was done. My server Jim was the only saving grace he was great, everyone else seemed discombobulated. So anyway spent 40$ on a below average bloody Mary and two chicken strips. The patio was wet and cold because it had just been mopped. To say this was disappointing is a massive understatement! Don't waste your time or money here. Worst dining experience I've ever had. The whole place had a weird vibe. The staff was off and the music was too loud and sort...

We were excited to try this place. The drink menu was great and I quickly decided on the Orange Dreamsicle. It was anything but dreamy. Tasted like 90% ice with a splash of orange juice. I ordered the 4 cheese mac and cheese with basil, tomatoes and added chicken for a fee. I was just tired of burgers and salads. We ordered some pot stickers that said came with a dipping sauce. It came with no sauce. When I asked for the dipping sauce I was given a bottle of soy sauce. We ordered Grench onion soup, it wasnt bad but it wasnt hot either. Our meal eventually mafe its way out. If you like over cooked pasta with a water based sauce you might not hate this. The noodles were so over cooked you couldnt chew them. I dont believe they could have used more than a pinch of cheese. It was flavorless as well. I didnt eat mine. The waiter asked if I wanted to take it to go and I told him no, it wasnt very good. My sister ordered the same thing and also did not eat hers. He said he would let the cook know. What good does that do gor us? There are so many great restaurants in Palm Springs, dont waste your time or money on this one. Horrible food and bad service. Why should they care, most customers are tourists? Our meal was around 75.00. A box of Kraft and a beer would have been better. I will...

Horrible. Silverware had food crust, their water glasses are chipped, their Caesar salad is a plate of wilted lettuce soaked in dressing, not edible. Their fries are soggy and their toppers which they charge for had no taste. My Club sandwich came out with the same wilted lettuce and the coleslaw was SPOILED. We let our waitress know, she charged us full price for every meal, poor customer service. Their excuse was "the coleslaw is just a side order". Disgusting, horrible food.

Now I will elaborate because apparently the "owner" of Bongo Johnny thinks I have time to randomly post complete fabrications about his "restaurant". Any business owner who has any pride in his business would take the time to actually look into complaints, EVERY word I shared about your lousy restaurant was a hundred percent accurate, the food is gross, maybe the health department should be made aware that you think it's okay to serve your customers spoiled food. The only thing that is drawing patrons to your restaurant is your bottomless mimosa deal. No thanks, if I wanted bottomless cheap "champagne" from a screw top bottle, I'll go to Trader Joes and stock up on three...