Steelhead Brasserie and Wine Bar — Restaurant in Pittsburgh

My friend and I came here for dinner before a Pens Game on a saturday around 4:30pm. We sat a hightop near the bar and notified the bartender we were sitting there and he told us 1 of 3 waitresses will be over soon. We waited for about 15minutes before one of them came over to take our drink order. We ordered a Vodka and Diet Coke/Pepsi and a Labatt Blue draft. Another 15 minutes went buy until we get our drinks, but we got a vodka sprite and a labatt blue light draft. We sucked it up and drank them. My draft beer tasted very dirty and had a metal taste (dirty beer lines i am guessing).

We then get around to ordering, I got a cheesburger with NO ONION, cooked medium well, and my friend got chicken fingers with Ranch instead of the Honey Mustard as is says on the menu. 25-30 minutes later we get our food, My burger has onions on it and her chicken fingers came with mustard instead of ranch. My burger was cooked closer to rare and had alot of PINK/RED in it. Again, we sucked it up and ate the most we could.

We then asked for check after eating, to only wait 35-45 minutes for her to take my card off the table and charge it. We spent more time here waiting on our wrong drink order and wrong food order.

We were recommended this place by a few people in the city, and we will not be returning or recommending it to...

Went in this afternoon before the Penguins game. The table was dirty and we had to ask 3 times before they cleaned it. I ordered the Wild Mushroom Swiss Burger which is supposed to come with gruyere garlic mayonnaise. I asked them to leave the onions off. It came with onions and without mayo. They also brought out the wrong food for my sister We had to ask after they served the food for them to bring napkins/utensils.

If the food had been good at least it would have been a decent price performer. My brother-in-law said the Reuben was good but my burger definitely was not tasty.

After the meal we went to use the bathroom which is in the lobby of the hotel. There was a line of at least 40 people waiting at the front desk. (It was 1:30 in the afternoon so I can't imagine why there would be even a medium size line.) So apparently the hotel is...

Waited almost an hour after ordering, then the manager came out and acted concerned and asked what we had ordered so she could check up on it. She was really trying to get our order because the lost it. Then they brought an appetizer that I would never order, to make up for our wait. I ordered a hamburger with Swiss cheese, medium, and received one that was rare and had american cheese. My wife ordered the Golden Coast Club without onion. Of course it had onion and only half had avocado. We couldn't afford to send it back after over and hour wait and a concert to see. The worst part was the "manager" treating us like we were stupid. We didn't penalize the waitress as she was hustling and the issue was not likely due to her. They should have been honest and asked if we wanted something while...