DownCity Pizza & Sandwiches Providence — Restaurant in Providence

TASTE (8/10): I actually liked it a lot. The toppings were generous, the flavor was solid, and the whole thing was satisfying. I got a 14” pizza for around $22. The only issue is the dough — it’s thin, and that’s apparently just how things are done here in the US. Not really this place’s fault, but still annoying when half the toppings slide off as you pick up a slice. A thicker crust would make life easier.

PRICE (7/10): Not exactly cheap, but given the size and quality, it felt fair.

ATTITUDE (8/10): Staff were chatty, friendly, and easy to talk to. No problems there.

PLACE (7/10): The space is modest, can host around 20 to 25 people. Not super big, but functional. Clean enough to sit and eat without worry, though definitely not sparkling.

CLEANLINESS (7/10): It wasn’t spotless, but not dirty either. Somewhere in the “it’ll do” category.

ADDITIONAL FEES/HIDDEN COSTS (10/10): No sneaky charges. What you see is what you pay.

LOCATION (6/10): Parking is tricky. There’s space for maybe 3 or 4 cars out front, but it fills up fast. Not a dedicated lot either — it’s just street parking. We had to park pretty far back.

OVERALL IMPRESSION: Recommended. Solid pizza, decent experience.

Chance of...

Most disappointing experience we've had on our East Coast trip. Was looking forward to trying it after we read some reviews but not sure how they've gotten this many stars. We started with cheese bread and calamari, the bread was sadly the best avg thing we ate, we could tell the calamari was premade and frozen, fried in a fryer, then put on a plate with thick marinara sauce. We ordered 2 chicken fettuccini Alfredo's and 1 chicken pesto. The "homemade" Alfredo sauce had a slightly off flavor and the chicken, again, was I'm sure made earlier in the day, reheated and put on the plate. Chicken was super dry and to top it off, burned! Same with the chicken with the pesto, the sauce on that plate was warm in some spots and cold in others. We made the best of it and even when we left, no thank you or acknowledgement even though we were the only people in the restaurant at that time. If you read this, please be aware, maybe the pizza makes up for it, but we definitely won't come...

Where do I start?! The chicken was burnt, sub roll was burnt, pizza was too salty and portions were small (large pizza not traditional size). The counter help was super nice and that would have probably gotten the place 3 stars alone, but we just couldn’t look past how incredibly dirty this establishment was!!

MOUSE POOP was literally piled in the corners of the bathroom behind the toilet and toilet brush. PILED. This was not all from one night. This looked like weeks worth of mouse poop. DOES NO ONE CLEAN THIS BATHROOM?!?!?! The floors throughout the whole place were filthy and it made us question the cleanliness of the kitchen. This alone gets you 1-Star. I was so grossed out when I got back from bringing my toddler to the bathroom I couldn’t even finish my meal so we left. I suggest you clean your establishment if you’d like to continue to get all the good reviews that led us there in the first...