Post Office Cafe & Cabaret — Restaurant in Provincetown

Sunday August 4 we were looking for a restaurant in Ptown that could accommodate 13 people quickly as we were heading to the finish line for the PMC. The hostess standing outside beckoned us in. We were up front with our request and she said it could be done. We sat at 3 diffrent tables. That was perfectly fine with us. I asked if we would have the same server as I wanted to pay the entire bill for all three. The gentleman server I spoke with said no problem and I gave him my card to hold. When our server, Gina, came to take our drink order we said we were ready to order. She informed us she couldn’t take our order for another 2 minutes as the kitchen wasn’t open yet. They knew we were on a time crunch. So we ordered our coffees. She then did not return until after the other servers had taken theother two tables orders. One of our tables decided to only order coffee as they didn’t want to miss our friend finishing at the PMC, so they left and gave their server a $20 bill. My husband was at another table they got their food no problem and were finished before we even got ours. Two tables that came in after us received their food before us. When we asked our server and again said we were on a time crunch she said it was coming. We received the food one person at a time with at least 5 minutes in between. One order didn’t have the right amount of eggs asked for and my Avaado toast without arugula came with arugula Which at anyother time I wouldn’t think twice and never mention but I am for this. When my husband left his table he tipped his server $20.00. I asked for the bill when my toast came out. Gina brought it in the cc machine. I asked for the bill, as I always do to look it over. She said I would get it after I paid. I explained I like to look at it with this many people. She immediately became rude. “Well, I will have to cxl the tramsaction and …..”. So I said no don’t cxl and gave her my cc. She handed me the machine I gave her a $20.00 tip. My friends had given me cash for the tip so I was going to throw down some cash on the table. When I handed her back the machine she took the cc out of it and threw it at me. We all were shocked. Gina then said “I don’t know what your problem is, you’ve all had attitudes since you came in here. She turned walked away came back and threw the itemized receipt at me and then said” thanks for the lousy tip”. I then said I was going to give you some cash but now I am not. I was so taken back I didn’t eat my breakfast The bill was $136.00 for three tables. Gina only served our table. The other servers were tipped out with cash. I wasn’t going to tip her on $136.00. The entire tip at 20% would be $27.00. We tipped $60.00 on $136.00. When I told my husband he spoke with hostess and she said Gina has been there 15 years and did say she would speak with the owner. We will never know and we will never go back. If you can’t handle a large group of people, say no. We understand. TinPan Alley couldn’t. They said no and pointed us to...

My wife and I visited Provincetown today. Such a nice place to visit and walk around and explore. We stopped in at the Post Office Cafe for lunch. With it being such a nice day we chose to sit outside. The hostess was very nice and our server was very prompt in taking our drink order. We both chose the "Seafood Cake". We also both ordered what we thought was a "side salad". The salad arrived and we commented on the size (it was a good size). The Seafood Cake arrived. It is about the size of a 1/2 pound hamburger. It was tasty although it was a bit cold towards the middle but was ok. It is served on a bed of fresh lettuce and no sides. The way the menu reads is a bit misleading. We both thought we had the option of French fries or a side salad. Not so! The Seafood Cake is priced at $16 so with my wife's glass of wine I was expecting somewhere in the neighborhood of $40. I was shocked when we were handed a ticket for...$66.78. I saw that we had paid $12 each for the salad. I brought this to our server's attention and she explained that our order didn't come with the option of fries or salad. I pointed out to her how the wording led us to believe that it did. She expressed that she could see how that was misleading but offered no recourse. I asked to speak to the manager. I explained to him how the wording was misleading. He also agreed that it was misleading and mentioned that "next week he would be re-doing the menu's and he would make sure and change the wording"! Even after pointing out how the wording was misleading and he agreeing that it was, there was no offer to make any kind of adjustment to our bill. To be mislead and to pay $12 for a very simple salad with no offer of recourse was sad. We paid a total (with tip) of $80.14 for a lunch of two Seafood (crab cake) and two salads. Much more than what it was worth!...

Location is good. Service was off. Immediately upon being seated our waiter starts telling us (my partner and I) that it's too hot for my partner's service dog and to try standing for 10 seconds on the asphalt barefoot ourselves and all that. We know. We did so minutes before walking over. So, I ordered pancakes and eggs benedict, the guy started saying 'my goodness, that's so much! You guys aren't going to be able to finish it!' Etc. I say "okay, skip the pancakes." He starts saying I can get just two pancakes instead of three, I repeat myself, he keeps going, I say "skip the pancakes" a third time. He goes back in and comes out with, guess what; pancakes that I said to skip and the benedict. I would have sent the pancakes back if it wasn't for how small they were (about 5" around, which is even funnier given how he was talking about how much food I was going to get earlier.) The hefty dose of spinach between the english muffins and the eggs had turned the muffins completely soggy, eggs were cooked way past the point of being runny. Finish the oh-so-massive meal in about 10 minutes, want some more water. Waiter is nowhere to be found. My partner asks the lady up front if she can get us more water, she calls for the waiter (I think his name was Alan or Adam, didn't quite catch it). A different waiter brings us more iced water, then about 5 minutes later our original waiter comes out and gives us some (warm) water. It's worth mentioning though, everyone else's waiter seemed to be in a much better mood, and the one who brought us the iced water when Alan(?) failed to deliver was...