Upon arriving the exterior is welcoming and so is the interior of the restaurant. However I and the party in front of me had to wait about 2 minutes for the hostess to greet us but I was okay with that, I complemented the pretty dyed hair she has but she didn't thank me and had a small chat with a seeming friend of hers who had matching hair as I was taken to my table. It was late in the afternoon mid week and the restaurant did not seem busy. Amanda was friendly when she took my drink order but when I ordered the cheese dip and received it, I felt the about half a cup of cheese was not appropriate for the $9 price point it is at so I gently pushed it aside to ask it to be taken back to the kitchen. This was an attempt to have a special day after a very tragic experience I've had and was wanting to have a good day at a reason cost for dishes. When I told Amanda politely I wanted to return the dip because of the portion size she stated that she would get a manager to bring it back, I apologized repeatedly but was not companied with an "it's alright" or an "I understand" of any kind, just a condescending side eye. I already felt very sorry to even ask to return it. The manager came out and was very polite to me at first and just wanted to know why I wanted to return it, but when my company told her because of the portion size reasoning she replied with, "but isn't this what you ordered?" And also asked if I do this at other restaurants I attend. This was disappointing to me because both of us work at restaurants and live in a county with higher tax and cost of living but never have issues at local county restaurants with portion size according to cost. I took over the conversation that my upset partner was having with the manager after their exchange but just wish that the wording of the conversation was different on her end as a customer service provider, especially as a manager, as the escalation could have been avoided. When having a personal conversation with my partner about the escalation he stated the service was bad, and Amanda the waitress overheard and intervened and yelled at my partner for the statement he made, in front of her other tables. We were cashed out by a third employee who kept her composure more properly but as I was crying upset about the exchange that happened with the wait staff she asked if I was okay "because I seem really upset about the queso" when any typical observer would know it was about the treatment of us as customers who just wanted to enjoy a shared entree and not overpay for an underserved appetizer. The cheese dip was comped and I hoped to leave a $10 tip as an apology for feeling like a bad customer as they portrayed us to be but my partner took it off the table behind me as we left the establishment. I understand times are hard for a lot of people as well as businesses after recovering from COVID but I expected the request to take back an untouched appetizer to be no issue as the paying customer should always be right. I'm giving my empathy to the business here by leaving a decent star rating but I was very shaken by my experience here with the service and a threat to call law enforcement was made by the manager when both the untouched entree (after the exchange occurred) and appetizer was asked to be taken back and comped due to being unsatisfied customers. I have worked at restaurants where customers eat their meal and refuse to pay after a common incident such as a Presto machine not processing payment happened and the restaurant did not threaten law enforcement, but tried to serve the customer in the best manner. I just wish the whole experience was different and we were valued as much as any other paying customer. I still took the entree and paid for it as well.