Their cuts of fish were big and tasty. Which unfortunately only halfway replicated their sushi rice. The bland taste of the sushi rice didn't do any favors for the amount they slapped onto each piece, which wasn't excessive, but still plentiful.
Otherwise, most of their plates were beautiful and tasted fantastic.
I almost forgot to mention- our servers made a mistake with our order, which I was completely okay with, and swore they brought everything we asked for. After what I thought was a pleasant disagreement- they brought us the pieces we ordered on the paper and left us alone for the remainder of the meal.
Unfortunately, I could not grab anyone's attention to get the bill. I don't know if they were having a bad day, but we were completely ignored until I stopped the waiter helping the table behind us. I ended up giving half the tip I was going to give them to the Starbucks we went to after.
One mistake isn't going to ruin our meal, but the inability to bounce back from it and letting it affect the rest of your service behavior will. We're all human and it happens, but rise above it and get better. People notice when you start the encounter friendly and helpful- then end it on a sour note.
Sorry, the manager in me is leaking again.
In short, come here for the fresh fish and accept the tasteless rice with a side of growing...
Read more0/10 the manager is racist. I had to give a star to post.
My husband and I experienced blatant racism by the manager
We went in to pick up our food that we typically always order for pick up but decided that we were really hungry and wanted to just sit down and eat there.
The hostess sat us, brought our to go food. We order drinks and she came back saying sorry the manager said we weren’t allowed to sit down.
We asked to speak to him and he came to the table and doubled down that we were not allowed to dine in because we ordered to go.
Mind you there were several open tables, the bar was completely empty and no other patrons waiting to be seated.
This was my first attempt ever to sit down and eat so I was very shocked because I have given that place my business for a couple years now. But not anymore.
For further context my husband and I are black and we were the only black people in the restaurant at the time.
Felt rather ridiculous to kick us out after we were seated and ordered additional items. So for me that’s a blatant attempt at racism. Needless to say we left everything there and left since we hadn’t paid for anything yet anyway.
Worst and humiliating experience of my life. They will never again see a...
Read moreAfter much thought, I’ve determined this place deserves every bit of this one star.
Food was actually very acceptable. Taste was good, for what the rolls are. We ordered 9 rolls. Pretty much every one of the rolls that wasn’t spicy is, at heart, a California roll, with stuff on top. Kinda disappointing when you realize it. But again, taste was good enough. Edamame was entirely without salt (odd) and the gyoza was full of air, but did taste fine.
They deserve the one star because, and I cannot empathize this enough, they have HIDDEN FEES! I was very upset to see a 15% “service fee” tacked on to my bill. I’m a very good tipper, and I am forced to count that as tip. Yet, since I’m such a good tipper, I still gave over 10% on top of that, but that was enough to make sure I never ever go back.
JUST CHARGE THE PRICE YOU WANT TOUR CUSTOMER TO PAY! You barely got me in to the door with the lie about AYCE, then learning upon arrival you stopped it… I decided to stay because, whatever, we were already there. Then a hidden fee? You lost me, big time.
And just to be clear, THE ALL YOU CAN...
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