Phở OK! — Restaurant in Richardson

Phở OK is literally just OK. Not sure what the hype is all about. Broth wasn't clear and was on the sweeter side of the scale (probably added a lot of msg). I ordered Bún Bò Huế, and the flavor was okay. It didn't come with giò heo (pig's trotter). I also asked the waiter for Sa Tế (chili oil) and mắm (shrimp paste), but it wasn't delivered. It also didn't come with a side of banana blossom, white/purple cabbage, and minced leaves, which was very disappointing. I rate my dish a 3/5. Compared to Phở Tây Đô in Richardson, this Bún Bò Huế had more flavor, but lacked all other parts compared to Phở Tây Đô, which they delivered. My wife ordered Phở Tái Bò Viên, and like I mentioned above, she agreed that it was on the sweeter side before the condiments went in. There was no culantro (rau ngò gai), but that was already advertised in the menu when they said what garnishes would be brought out. Once she added the garnishes, Sriracha, Hoison sauce and lime juice, the broth got even sweeter, so if you prefer a more savory broth, skip the Hoison sauce altogether. My wife had shared two pieces of Bò Viên with me, and she said it felt like there were 4-6 large meatballs if they were put together, so there was definitely a generous amount of meat. My wife rates her phở a 3/5. I also ordered the egg rolls for the appetizer. The size of the egg rolls was bigger than your average egg roll and it was also very crispy, I just wished they had given me nước mắm (vietnamese fish sauce) instead of the sweet and sour chili sauce. Egg rolls, I'd give a 5/5 for the price and size. The service of this place, upon entering, I noticed a bunch of tables still not cleared of dishes. We were greeted and appointed to a table, but we weren't greeted by a waiter and sat at the table menu-less. I gave them the benefit of the doubt and waited. I waited for about 13 minutes until I decided to go get my own menu. I also had to remind the waiter that we weren't helped yet even though we were greeted. The service is unorganized. Waiter is definitely not attentive. Not once did they come check on us to see if everything was okay. I noticed customers not being greeted, seating themselves, and also going to the receptionist to remind the staff that they haven't been helped. This is the first time I encountered a restaurant that doesn't attend to their customers unless asked. Very disappointing. Service is a 0/5, but I can't rate a zero, so I'm stuck with the one star. Overall experience is a 2/5. Flavor is okay. Price is definitely cheaper than other phở restaurants. A large bowl is $9.25. If you're looking for a quick bite, then I do not recommend this place to you. For the experience, I'd say go for it. There are other dishes I would like to try and review, so I will be back, but the hype for the phở...

Pho Ok Perfecto!

My Honey and I were starving for something that was authenticity delicious and simply love the mouth watering glories of Vietnamese fair.

And that is exactly what we received. Since we had our precious Poddle with us we had to order to go.

We wanted the Pho Broth Soup and that's what we thought we ordered, yet opening up the well packed container, we were suprised to find everything we had asked for but it was in the the form of B6— Bún Tôm Thịt Nướng Chả Giò - Grill Shrimp, Grill Pork & Egg Rolls minus the pork as we ordered, and a massive side of a fresh sprig of Holy Basil? ( Basil that we asked to be added to the order,) that we could have made half a salad with!

The egg rolls were simply perfect as was the Shrimp, grilled just as we like them with sprouts and crushed peanuts. She, the sweet Lady that cooked and served it to us was a delight, even as some have given a harsh review because of their seeming lack of understanding English.

That, in fact turned out to be a boon for us because this surprise was exceptional food and the Lady made up for our 86ing the pork and put lots of shrimp in our dish. You should be mouth watering hungry for a B6 by now after reading this. If not, I am by writing about this surprising experience!

No doubt I will be back, again...

Pho Ok! Is A-okay in my book. I made a funny. Ok, ok, here are the pros and cons.

Pros

Super nice. Water is refilled regularly, if you need anything, they will give it to you. Always smiling and sweet to everyone who walks through their doors.

They have a delicious short ribs plate, but it's not always available, so this can be a pro and con.

They have napkins on the table so one doesn't have to keep asking for them.

Their prices are inexpensive and their portions are generous.

Cons

The consistency of their Pho changes, one day it's hearty, the next day watery...

For the second time in a row, the guy who makes smoothies isn't there, so I wonder why they advertise all these yummy smoothies on their window, if they don't have any and never know when the guy will come in, bc "he's the boss"...

The shaken beef was recommended to us when they said they were out of short ribs, but it wasn't nearly as solid of a plate. The shaken beef lacked a bit of seasonings, but it...