Starbucks — Restaurant in Rolling Hills Estates

Ordered a white mocha frap. Barista rang it up as white mocha cream frap. Then the barista argued with me that they are the same thing and the white mocha cream Frap has coffee in it after I repeatedly told her it doesn’t and that I’ve been ordering white mocha fraps for years and know what the menu item is supposed to say on the register screen...thank goodness the guy making the coffee double checked with me before making the drink. She then admitted to him behind the counter that she just couldn’t find the white mocha frap on the menu screen. This is the fourth time I’ve come into the store and the barista has had a hard time finding drink items on the register, thus holding up the line. Baristas aren’t trained nearly as well here as they are at the starbucks a few blocks over by the movie theater. I’ll stick to that starbs instead...

I was discriminated to speaking Spanish. They didn't want to sell me a coffee because they said I was speaking too angrily and they don't have to put up with people who speak badly. That happened to me yesterday, December 6th, around 2:30 pm. No Starbucks had ever refused to let me buy a coffee. When I asked for the manager they told me you can not speak with him because he is only speak English. It was a discrimination, I said it doesn’t matter I can speak English, my English is enough to speak with him, they told me he wont speak with you. Was a horrible experience at Starbucks. Unfortunately this happens very often in California people in fast food restaurants are extremely sensitive, I have to be very kind with them like if they are paying my coffee.

In California Latin people discriminate Latin people because...

You have to be their customer to be able to use their bathroom there. This corporation has truly perfected the art of being heartless. Need to use the bathroom? Sorry—you’re not worthy unless you hand over your money first. Apparently, human needs don’t matter unless they can turn a profit. Their message is loud and clear: if you’re not spending, you’re not even human. Staff enforce this nonsense like soulless gatekeepers, as if letting a non-customer pee will bring down the whole empire. What’s next—charging people to breathe inside? It’s corporate greed wrapped in fake professionalism, and they couldn’t care less about public wellbeing unless there’s a dollar sign attached. If there is another coffee shop, I will never step...