Niko Niko Boba — Restaurant in Roseville

the staff were super friendly and my drink was really tasty! my only gripe has to do with the self serve tablet, not at all with the staff or item i ordered. i ordered on the tablet and it gave me no option to tip. i looked at my receipt and a 15% tip was added automatically to my transaction. i just thought the drink was expensive, and i didn’t see the added tip at checkout. i’ve come to chatime many many times but maybe since their rebrand to niko niko they’ve added an auto gratuity. if theres an auto grat, it should be displayed...

I recently visited Nikki Nikko for a boba treat and was disappointed by the service. Unfortunately, they gave me the wrong size for my order. When I approached the counter, my drink spilled due to an ill-fitting cup holder, and the staff didn't assist or offer a replacement. To make matters worse, two of the three drinks toppled over in my car, and the lid of the third came off, causing another spill. I was hoping for a better experience and customer care

edit: you told me to reach out. I did , I got...

I have been a big fan of boba and my favorite place to get it from was Chatime, now rebranded to Niko Niko. The servers weren’t mean or terrible at all. All I was really disappointed in were the drinks. The boba and other drinks didn’t taste the same, it was watered down, there wasn’t even the slightest taste of sweetness, and overall it was a huge let down. I was really sad because it had my favorite drink there and now I probably won’t...